DMG Consulting

NOVEMBER 29, 2017

Poised for rapid growth and success, untapped revenue potential in the tens of billions. DMG estimates that the revenue size of the cloud-based contact center infrastructure market was at least $2.8 billion (excluding carrier revenue) as of the end of 2016. 11/30/2017. This represents only 11.4%

Consulting 48

Consulting Consulting Contact Center Marketing 48

Comm100

FEBRUARY 5, 2018

The beauty of virtual spaces is not only the establishment of a different, more customer-centric corporate culture: customers’ footprints are now easier than ever to map and transform into revenue. Feedback is easier than ever to collect, and customer demands (although ever-growing) are becoming easier to identify and meet.

CRM 68

CRM Marketing Multichannel Self service 68

delighted

JUNE 29, 2021

Sometimes you can get a sense of product/market fit by doing your research and talking to your customers directly. With their feedback, you can know instantly if you have a poor product/market fit. Or, try searching for hashtags on Twitter to hone in on topics your target customers care about most.

Marketing 95

Marketing SaaS Metrics Transportation 95