Consumer Gripes Hit Record Levels Over Purchases Needed ‘To Get Through Each Day’
Connecting the Dots
MARCH 22, 2023
A key problem, said co-author Scott Broetzmann, is that many products and services are just more sophisticated and interconnected these days, thanks in part to technology. customer service representatives was just $36,920 in 2021, the latest year covered by federal data compared with $45,760 for all workers at the time.
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