Customer Care Gamification Virtual Agent 
DMG Consulting
AUGUST 9, 2018
DMG Consulting Releases 2018 Intelligent Virtual Agent Product and Market Report. What: Releases 2018 Intelligent Virtual Agent Product and Market Report. The 2018 Intelligent Virtual Agent Product and Market Report is the only in-depth analysis of these emerging solutions.
DMG Consulting
JUNE 11, 2019
DMG Consulting Releases 2019-2020 Intelligent Virtual Agent Product and Market Report. What: Releases 2019-2020 Intelligent Virtual Agent Product and Market Report. Foundational component of next-gen, digitally transformed service organizations. Botanic Technologies and Capito.ai are covered at a high level.
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DMG Consulting
APRIL 15, 2020
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DMG Consulting
NOVEMBER 14, 2020
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DMG Consulting
AUGUST 3, 2020
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DMG Consulting
APRIL 15, 2020
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DMG Consulting
SEPTEMBER 26, 2018
“Real-time speech analytics will play an essential role in understanding customer preferences, anticipating consumers’ behavior, guiding transactions to successful outcomes, and personalizing the customer journey,” said Donna Fluss, President of DMG Consulting LLC. “We For more information, visit www.dmgconsult.com. # # #.
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