Tethr

MARCH 1, 2021

We’ve done it with customer experience (CX), customer care, and customer success, all with great success—delivering insights that have changed how many major companies do business from the ground up. This year, we’re exploring a new frontier: inbound sales. 4 Behaviors that Boost Inbound Sales.

B2C 68

B2C Sales Inbound sales Coaching 68

Tethr

NOVEMBER 1, 2018

Insurance companies, especially, have been yearning to figure out a way to use this transcription technology to better understand what their customers need and want. Check out these 5 ways Tethr customers are using speech analytics for insurance to find out: #1 Understand exactly how natural disasters impact your business.

Analytics 48

Analytics Self service Inbound sales Customer effort 48

Global Response

JANUARY 23, 2023

Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” how many pages or interactions does a customer have before purchasing?) Measures can take the form of simple numbers, percentage growth rates, or other metrics.

Customer Service 62

Customer Service outsourcing Self service Inbound sales 62

aircall

SEPTEMBER 12, 2016

Sales representatives. To understand this, let’s consider the following: Click-to-call for Inbound Sales. Many companies use this click to call technology to enable customers to request an immediate call from a sales rep. Click-to-call for Outbound Sales. Improve customer satisfaction and loyalty.

Customer Experience 48

Customer Experience Inbound sales voip Sales 48