Customer effort Management Social media contact 
Inbenta
OCTOBER 20, 2020
So how can a Customer Interactions Management Platform come to the rescue? And what are the benefits of automating the management of your customer interactions? Definition of customer interactions management. What is customer interactions management? Boost brand loyalty.
Serenova
OCTOBER 22, 2019
Align Performance Measurements with Good Customer Experience. Survive the busy season by managing volume without sacrificing customer experience. To ensure customer experience doesn’t suffer, track contact center key performance indicators (KPIs) that provide a complete picture that maps back to your business goals.
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