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Some examples of how ML-driven generative AI enhances customer support include: Pattern recognition : The AI can recognize frequently occurring issues and suggest solutions before the customer even asks for help. Proactive service : AI can offer product suggestions or account tips based on previous behavior or common problems.
Some examples of how ML-driven generative AI enhances customer support include: Pattern recognition : The AI can recognize frequently occurring issues and suggest solutions before the customer even asks for help. Proactive service : AI can offer product suggestions or account tips based on previous behavior or common problems.
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