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Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

Talkdesk can help improve the PPP borrower experience with our Small Business Lending Solution , which is even more powerful with the Salesforce integration. This technology package can reduce friction in the process with an end-to-end customer experience solution that streamlines the administration of PPP loans.

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Pandemic relief and restart industry solutions

Talkdesk

Here’s how: Small Business Lending Solution. The Talkdesk Small Business Lending Solution reduces friction throughout the lending experience with an end-to-end solution for delivering a great customer experience that streamlines the administration of PPP loans by banks, community banks and other financial institutions.

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23 Inspiring Women to Watch in 2023

TechSee

Taksina Eammano, EVP & GM Field Service, Salesforce – Taksina is leading the conversation in applying AI and workflow to manage cost and improve field service outcomes while improving customer experience in the SFDC Field Service Customers.

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The Subtleties within Support with Humio [Podcast]

Nicereply

Are you able to describe the ultimate Customer Experience? You can listen to Customer Experience Leaders Chat also on: Apple Podcasts. So it should be crystal clear how to implement the best customer experience! In Conversation with Camille Acey, Global Head of Customer Experience at Humio.

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Omnichannel Strategy: How to Identify and Prioritize Customer Channels

Contact Center Pipeline

Last month, we shared insights from industry solutions providers about the top challenges that contact centers face when transitioning their strategy from multichannel to omnichannel, as well as the important first steps to take on your journey.

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Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

AWS Machine Learning

Realizing the impact of these applications can provide enhanced insights to the customers and positively impact the performance efficiency in the organization, with easy information retrieval and automating certain time-consuming tasks. Shikhar enjoys playing guitar, composing music, and practicing mindfulness in his spare time.

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Accenture creates a Knowledge Assist solution using generative AI services on AWS

AWS Machine Learning

Externally, customers can also find it frustrating to locate the information they are seeking. Although enterprise knowledge bases have, over time, improved the customer experience, they can still be cumbersome and difficult to use. Jay Pillai is a Principal Solution Architect at Amazon Web Services.