Remove Customer Experience Remove industry solution Remove Knowledge Base
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Pandemic relief and restart industry solutions

Talkdesk

Here’s how: Small Business Lending Solution. The Talkdesk Small Business Lending Solution reduces friction throughout the lending experience with an end-to-end solution for delivering a great customer experience that streamlines the administration of PPP loans by banks, community banks and other financial institutions.

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Accenture creates a Knowledge Assist solution using generative AI services on AWS

AWS Machine Learning

Enterprises today face major challenges when it comes to using their information and knowledge bases for both internal and external business operations. With constantly evolving operations, processes, policies, and compliance requirements, it can be extremely difficult for employees and customers to stay up to date.

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Reinvent personalization with generative AI on Amazon Bedrock using task decomposition for agentic workflows

AWS Machine Learning

This allows us to create cost-effective, more controlled, more accurate and responsible personalized customer experiences, utilizing existing guidelines and assets originally designed for human-driven processes. Building your knowledge base for the industry insights document is the final prerequisite.

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HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

AWS Machine Learning

By employing a multi-modal approach, the solution connects relevant data elements across various databases. Based on the customer query and context, the system dynamically generates text-to-SQL queries, summarizes knowledge base results using semantic search , and creates personalized vehicle brochures based on the customers preferences.