Talkdesk

FEBRUARY 10, 2021

This technology package can reduce friction in the process with an end-to-end customer experience solution that streamlines the administration of PPP loans. Talkdesk’s solutions allow customers to harness technology to drive progress.”.

industry solution 80

industry solution Healthcare Contact Center Enterprise 80

AWS Machine Learning

SEPTEMBER 28, 2023

Externally, customers can also find it frustrating to locate the information they are seeking. Although enterprise knowledge bases have, over time, improved the customer experience, they can still be cumbersome and difficult to use. Jay Pillai is a Principal Solution Architect at Amazon Web Services.

Enterprise 116

Enterprise Real estate Chatbots Construction 116

Verint

SEPTEMBER 8, 2017

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.

industry solution 27

industry solution Personalization Customer Experience Customer Service 27

Cincom

MAY 8, 2024

Cincom’s CPQ solution can help improve sales operations, productivity, revenue opportunities, and customer experiences. Consolidated data grants a comprehensive view of customer history and lifecycle, facilitating personalized cross-sell offers anticipating evolving needs to drive loyalty.

Enterprise 52

Enterprise Sales CRM Upselling 52

AWS Machine Learning

SEPTEMBER 18, 2024

Personalization has become a cornerstone of delivering tangible benefits to businesses and their customers. We present our solution through a fictional consulting company, OneCompany Consulting, using automatically generated personalized website content for accelerating business client onboarding for their consultancy service.

Personalization 115

Personalization Construction Consulting Consulting 115

AWS Machine Learning

JANUARY 15, 2025

By employing a multi-modal approach, the solution connects relevant data elements across various databases. Based on the customer query and context, the system dynamically generates text-to-SQL queries, summarizes knowledge base results using semantic search , and creates personalized vehicle brochures based on the customers preferences.

Automotive 85

Automotive Feedback Sales Analytics 85