Remove Customer Experience Remove industry solution Remove Quality management
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Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

CSM Magazine

At a time of uncertainty when consumers need robust support more than ever before, we are witnessing first-hand the cloud transformation of customer services by organisations looking to deliver the next level in customer experience. Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director.

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Verint Helps MSC Industrial Build on Customer Moments of Truth

Verint

One of the leading industrial solutions providers in the United States and a longtime Verint customer, MSC Industrial Supply Co. was interested in how it could improve productivity, enhance the customer experience, and keep operating costs down through a single, unified workforce optimization platform.