ClearAction

JULY 20, 2023

Aside from wonderful capabilities, efficiencies, and solutions offered by customer success technology, usually : Tech is the first major decision of new leaders in CX, CS, and Marketing. Reliance on it affects customer experience, reputation, efficiency and effectiveness — as both strengths and weaknesses.

Technology 62

Technology Consulting Consulting B2B 62

SmartKarrot

MARCH 31, 2021

Revenue operations helps gain traction from sales flywheels. We will now discuss everything related to RevOps, the best practices, crucial components, benefits of revenue operations, key metrics of RevOps and how revenue operations (RevOps) impacts customer success, sales, and marketing. Like what you are reading?

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

APRIL 24, 2020

When talking about SaaS businesses in 2020, there is a fine line that separates top-performing companies and the struggling ones. This ‘fine line’ is created by the gap between customer acquisition and customer retention. With a 34% growth rate in 2019, customer success specialist is one of the top emerging jobs in 2020.

Management 11

Management SaaS Accountability Customer retention 11