Remove Customer Experience Remove Real estate Remove Technical Support
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Why a Managed Service Provider is Essential for Real Estate Success​

Momentum Telecom

The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. The number one way to increase efficiency in a call center is by…”.

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2024 VirtualPBX Year in Review

VirtualPBX

Of course, all of this is not possible without our customers. We knew their experience could be so much better and after the FCC announced a sunset for the traditional copper-wire POTS lines that support these connections, our next step was a no-brainer. To them we extend our most sincere gratitude.

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14 Questions you Need to ask when Considering Call Center Consolidation

Taylor Reach Group

Organizations today look across their customer-facing organization and see a cluster of Call Center or Contact Center activities: sales, technical support, customer service, returns, billing, collections etc. Just because you have available real estate doesn’t mean you should use it.

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Should You Outsource Your Contact Center?

Real Blue Sky

We see leading brands focusing on customer care as a center of excellence (COE), driving positive customer experiences, growth in customer loyalty, and improved profitability. Airbnb’s provider also helped them design and implement an improved quality assurance process to increase customer satisfaction.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

While these technologies are still 5-10 years away from mass adoption, customer service organizations already recognize the benefits of providing an immersive customer experience. AR has been especially beneficial in the technical suppor t domain. Immersive technology exhibitors at MWC 2018: Go6D Technologies.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

While these technologies are still 5-10 years away from mass adoption, customer service organizations already recognize the benefits of providing an immersive customer experience. AR has been especially beneficial in the technical suppor t domain. Immersive technology exhibitors at MWC 2018: Go6D Technologies.