ClearAction

OCTOBER 10, 2017

Solving Complex Challenges through B2B Customer Experience Lynn Hunsaker. “Our customer experience team really wants to make systemic and strategic changes that span the company, so we only tackle situations that our normal business-as-usual processes are not normally suited to tackle.

B2B 83

B2B Customer Experience Customer advocacy Best practices 83

Clarabridge

MARCH 1, 2017

Clarabridge Customer Connections (“C3”) is the must-attend event for customer experience professionals. As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 49

Strategic Value Marketing Technology Customer Experience 49

Monet Software

MARCH 26, 2020

In other words, you know that your peers and competitors are moving to cloud to improve the customer experience (CX) and lower costs. We offer a process and model optimization workshop that will help you to envision your processes in their future state.

Coaching 71

Coaching outsourcing Strategic Value contact center solutions 71

Clarabridge

MARCH 1, 2017

Clarabridge Customer Connections (“C3”) is the must-attend event for customer experience professionals. As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

Clarabridge

MARCH 1, 2017

Clarabridge Customer Connections (“C3”) is the must-attend event for customer experience professionals. As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

ClearAction

DECEMBER 5, 2023

Likewise, for financial growth from customer experience (CX), it’s best to focus on these 4 CX metrics: CX-inspired growth CX-inspired performance CX-inspired strategies CX-inspired efficiencies These 4 metrics synchronize your value proposition and what customers get.

Metrics 62

Metrics Chief Customer Officer Customer retention Strategic Value 62

Integrity Solutions

MAY 24, 2023

Reading books, attending workshops and listening to experts who share their selling secrets also isn’t going to make them successful. Begin building meaningful relationships with your customers. They’re sizing up your salespeople and wanting to know: Are they credible?

Sales 52

Sales Coaching Accountability Personalization 52