ClearAction

FEBRUARY 27, 2016

As Marketing departments take a bigger role in customer experience management, a more holistic perspective allows your company rise to the top of the field. Supporting the entire customer lifecycle, for example, is a goal that most Marketing organizations still grapple with. Context is the mantra for making something strategic.

Marketing 98

Marketing Strategic Value Metrics Enterprise 98

ClearAction

FEBRUARY 27, 2016

As Marketing departments are taking a bigger role in customer experience management, a more holistic perspective will allow your company rise to the top of the field. Supporting the entire customer lifecycle, for example, is a goal that most Marketing organizations are still grappling with. Customer Retention Begins with Trust.

Marketing 59

Marketing Strategic Value Metrics Enterprise 59

Cincom

JANUARY 30, 2025

Satisfied customers are more likely to return for repeat business and recommend the company to others, strengthening brand loyalty and driving organic growth. This not only enhances their productivity but also boosts morale by eliminating frustration associated with manual or error-prone quoting methods.

CRM 52

CRM Morale Sales Strategic Value 52