Playvox

SEPTEMBER 2, 2022

But also try other tactics like gamification — for training or just for fun. for entertaining activities like a trivia challenge, and for work-related training, you can use a motivation solution that offers leaderboards and badges to encourage healthy competition. You can use a tool like Kahoot!

Contact Center 70

Contact Center Management Gamification Surveys 70

CSM Magazine

AUGUST 4, 2023

Gamify Your Experience Over recent years, gamification has gained increasing popularity due to its dual capability of engaging users while delivering educational value. UGC serves as authentic and genuine testimonials from real customers, which can build trust and credibility for the brand.

Brand ambassadors 52

Brand ambassadors Gamification Entertainment Education 52

CSM Magazine

SEPTEMBER 8, 2023

Thus, by understanding individual needs and preferences, companies can build lasting relationships with their customers. Gamification is like the sprinkle of excitement atop the cake of shopping. Besides the evident entertainment value, interactive content plays another vital role—it’s a treasure trove of insights.

Gamification 52

Gamification Entertainment Advertising Analytics 52

LiveChat

JANUARY 23, 2020

Building a community of customers around the product lets you also be closer to them in real-time, to know their needs better, educate them, and through this increase their time spent in a product, improve retention, and lifetime value. Some of their ideas can be life-changing and will help you reinvigorate your product or service.

Gamification 69

Gamification Feedback Education Entertainment 69

Connecting the Dots

APRIL 3, 2024

For example, in the IT industry, the software buyer may be a Systems Administrator who is procuring the application on behalf of a variety of downstream users or customer service staff in other departments. Humor/entertainment. Gamification also works well. Broetzmann, S, Strategic Customer Service (Second ed.).

Education 62

Education B2B Sales Surveys 62

LiveChat

JANUARY 23, 2020

Building a community of customers around the product lets you also be closer to them in real-time, to know their needs better, educate them, and through this increase their time spent in a product, improve retention, and lifetime value. Some of their ideas can be life-changing and will help you reinvigorate your product or service.

Gamification 28

Gamification Feedback Education Entertainment 28

CSM Magazine

MARCH 14, 2025

The Evolution of Gamified Loyalty Programs Gamification has become a core strategy in modern loyalty programs, blending elements of playfulness with customer engagement. By incorporating game-like features, companies are transforming routine transactions into an interactive journey that offers rewards and keeps customers coming back.

Gamification 52

Gamification Entertainment Brand ambassadors Personalization 52

Fonolo

FEBRUARY 19, 2019

Initially, we focused on more technical aspects of the contact center, but over the years we expanded to include more of the human aspects of that industry, and the broader universe of customer service as well. Chat, Messaging, and Customer Service. Apple’s Business Chat Has a Golden Moment to Dominate Customer Service.

Call Center 62

Call Center Contact Center Agent burnout Gamification 62

Etech GS

JULY 25, 2019

Provide Top-Notch Customer Service . The thrill and exhilaration after a new purchase don’t last forever, but the way you treat your customers and how you make them feel does. This will eventually strengthen your relationship with customers. Engage Your Customers .

Brand ambassadors 40

Brand ambassadors Advertising Gamification Entertainment 40