Customer Support Morale Seminar 
CSM Magazine
DECEMBER 23, 2024
However, for remote customer support teams, the lack of such tried-and-true workplace bonding mainstays may create a gap that is difficult to fill without becoming a bit more creative. Keeping your remote workforce engaged requires understanding how to make them feel supported. Let Your Customer Support Team Perform to the Max!
Netomi
JANUARY 5, 2022
Flavio is the VP of Operations and Customer Support at DigiCert, Inc., In all of her keynotes and workshops, Kate’s insights will teach you how to lead morale, engage employees like never before, and wow the customer with personal comfort. Customer Service Leaders: Myra Golden. Flavio Martins.
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CustomerSuccessBox
APRIL 29, 2022
If not, start focusing on customer retention. Plan the best SaaS Retention strategies that ensure customers stay with you for long. The moral of the above story is- If you have a high customer churn rate, no matter how many new clients you get, your business and revenue will suffer.
ProProfs Blog
SEPTEMBER 17, 2021
Sharing customer feedback with your employees is the best way to keep them motivated in their work. When a customer appreciates good work done by your employee, it boosts their morale and encourages them to continue giving good output. If they feel that their career is stagnant, they can quit at any moment. Source: Palmer Group.
Callminer
APRIL 21, 2020
Call center leadership has a significant impact on performance by setting the tone of the workplace and fostering employee morale. Call center leadership activities are valuable strategies for maintaining a positive attitude among call center agents and making agents feel supported in the workplace. Matt Skoglund. LawnStarter.
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