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He shares how organizations can use data and AI-powered tools to benefit customers. The communications people who wrote this email need to get with the data scientists and customer representatives to create better targeting. I mean, c’mon—insurance is practically the original “big data” business. It’s the human thing to do.
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But when they have to sift through pages of data or search multiple systems to find a solution, their efficiency takes a hit. This builds habits that help agents find solutions faster and more accurately, without feeling overwhelmed by an excess of data.
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The LLM can then use its extensive knowledge base, which can be regularly updated with the latest medical research and clinical trial data, to provide relevant and trustworthy responses tailored to the patients specific situation. Extraction of relevant data points for electronic health records (EHRs) and clinical trial databases.
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