Data and industry solution - Customer Contact Central

Talkdesk for Salesforce provides relief and recovery with industry solutions

Talkdesk

FEBRUARY 10, 2021

This technology package can reduce friction in the process with an end-to-end customer experience solution that streamlines the administration of PPP loans. Talkdesk’s solutions allow customers to harness technology to drive progress.”. Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

industry solution

industry solution Healthcare Contact Center Enterprise

Modernizing data science lifecycle management with AWS and Wipro

AWS Machine Learning

JANUARY 5, 2024

Many organizations have been using a combination of on-premises and open source data science solutions to create and manage machine learning (ML) models. Data science and DevOps teams may face challenges managing these isolated tool stacks and systems.

Management

Management APIs Engineering Government

Automated exploratory data analysis and model operationalization framework with a human in the loop

AWS Machine Learning

NOVEMBER 1, 2022

Identifying, collecting, and transforming data is the foundation for machine learning (ML). According to a Forbes survey , there is widespread consensus among ML practitioners that data preparation accounts for approximately 80% of the time spent in developing a viable ML model. Overview of solution.

Engineering

Engineering APIs Accountability industry solution

Build an agronomic data platform with Amazon SageMaker geospatial capabilities

AWS Machine Learning

DECEMBER 1, 2022

Data-driven decisions fueled by near-real-time insights can enable farmers to close the gap on increased food demand. However, scouting each field on a frequent basis for large fields and farms is not feasible, and successful risk mitigation requires an integrated agronomic data platform that can bring insights at scale.

APIs

APIs Analytics Engineering Technology

Accenture creates a regulatory document authoring solution using AWS generative AI services

AWS Machine Learning

FEBRUARY 6, 2024

Accenture built a regulatory document authoring solution using automated generative AI that enables researchers and testers to produce CTDs efficiently. By extracting key data from testing reports, the system uses Amazon SageMaker JumpStart and other AWS AI services to generate CTDs in the proper format.

Government

Government APIs industry solution Education

Driving advanced analytics outcomes at scale using Amazon SageMaker powered PwC’s Machine Learning Ops Accelerator

AWS Machine Learning

DECEMBER 19, 2023

Many businesses already have data scientists and ML engineers who can build state-of-the-art models, but taking models to production and maintaining the models at scale remains a challenge. Data and model management provide a central capability that governs ML artifacts throughout their lifecycle.

Analytics

Analytics Engineering Government Best practices

Enhance call center efficiency using batch inference for transcript summarization with Amazon Bedrock

AWS Machine Learning

AUGUST 21, 2024

This new feature enables organizations to process large volumes of data when interacting with foundation models (FMs), addressing a critical need in various industries, including call center operations. As the volume of call data grows, traditional analysis methods struggle to keep pace, creating a demand for a scalable solution.

Call Center

Call Center APIs Engineering Accountability

Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

AWS Machine Learning

SEPTEMBER 6, 2023

It’s powered by large language models (LLMs) that are pre-trained on vast amounts of data and commonly referred to as foundation models (FMs). Dataset overview The dataset used for this solution is pile-of-law within the Hugging Face repository. This dataset is a large corpus of legal and administrative data.

Enterprise

Enterprise APIs Real estate Construction

Accenture creates a Knowledge Assist solution using generative AI services on AWS

AWS Machine Learning

SEPTEMBER 28, 2023

Data is ingested into the platform as a bulk upload on day 0 and then incremental uploads day 1+. The following diagram illustrates the solution architecture. Data source We created an Amazon Kendra index and added a data source using web crawler connectors with a root web URL and directory depth of two levels.

Enterprise

Enterprise Real estate Chatbots Construction

How Accenture is using Amazon CodeWhisperer to improve developer productivity

AWS Machine Learning

APRIL 13, 2023

They were able to create a preprocessing data class just by typing “class to create preprocessing script for ML data.” Shikhar aids in architecting, building, and maintaining cost-efficient, scalable cloud environments for the organization, and supports the GSI partner in building strategic industry solutions on AWS.

Scripts

Scripts Engineering Consulting Consulting

Large-scale revenue forecasting at Bosch with Amazon Forecast and Amazon SageMaker custom models

AWS Machine Learning

SEPTEMBER 23, 2022

Bosch is a multinational corporation with entities operating in multiple sectors, including automotive, industrial solutions, and consumer goods. Because neural forecasters are trained on historical data, the forecasts generated based on out-of-distribution data from the more volatile periods could be inaccurate and unreliable.

APIs

APIs Metrics Automotive Engineering

Run your local machine learning code as Amazon SageMaker Training jobs with minimal code changes

AWS Machine Learning

APRIL 25, 2023

Data scientists typically carry out several iterations of experimentation in data processing and training models while working on any ML problem. Data scientists typically carry out several iterations of experimentation in data processing and training models while working on any ML problem.

Engineering

Engineering Metrics Construction Management

Why South Africa CX is Taking Over the Global Call Center Conversation

Outsource Consultants

APRIL 1, 2025

This growth extends beyond traditional voice services to include complex back-office processes, digital services, and specialized industry solutions. Government Backing Fuels Growth The South African government recognizes the BPO industry’s potential as a key driver of economic growth and job creation.

Call Center

Call Center outsourcing Government Education

Configure an AWS DeepRacer environment for training and log analysis using the AWS CDK

AWS Machine Learning

FEBRUARY 13, 2023

With the increasing use of artificial intelligence (AI) and machine learning (ML) for a vast majority of industries (ranging from healthcare to insurance, from manufacturing to marketing), the primary focus shifts to efficiency when building and training models at scale. Navigate to the AWS Cloud9 console.

Scripts

Scripts Best practices Transportation Construction

Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

CSM Magazine

FEBRUARY 23, 2021

Niall Gallacher has joined Calabrio as Business Intelligence (BI) strategic consultant and will be instrumental in the design of services that drive value from data and analytics, helping Calabrio customers to solve complex business problems. Before joining Calabrio, Niall spent 6 years with Qlik as Industry Solutions Director.

Technology

Technology Cloud contact Telecommunications Analytics

Streamline Sales Processes with Enterprise CPQ

Cincom

MAY 8, 2024

Inefficient Business Processes: Complex approval chains, inconsistent data, and convoluted system workflows slow down sales. Sales data gets scattered across systems. Different processes and data formats make consolidation difficult. Centralized Pricing Management: Pricing data gets consolidated within CPQ.

Enterprise

Enterprise Sales CRM Upselling

EVERYTHING YOU NEED TO KNOW ABOUT STIR/SHAKEN

Hodusoft

OCTOBER 26, 2023

As per the latest data , U.S. In later years, STIR/SHAKEN was developed jointly by the SIP Forum and the Alliance for Telecommunications Industry Solutions (ATIS) to efficiently implement the Internet Engineering Task Force (IETF). As per a stat , spam and scam robocalls make up almost 41 percent of total robocall volume.

Telecommunications

Telecommunications Government Education voip

Bring SageMaker Autopilot into your MLOps processes using a custom SageMaker Project

AWS Machine Learning

JUNE 14, 2023

Amazon SageMaker is a fully managed service to prepare data and build, train, and deploy machine learning (ML) models for any use case with fully managed infrastructure, tools, and workflows. You then can directly deploy the model to production with just one click or iterate on the recommended solutions to further improve the model quality.

Best practices

Best practices Scripts Education Transportation

Reinvent personalization with generative AI on Amazon Bedrock using task decomposition for agentic workflows

AWS Machine Learning

SEPTEMBER 18, 2024

We employed other LLMs available on Amazon Bedrock to synthetically generate fictitious reference materials to avoid potential biases that could arise from Amazon Claude’s pre-training data. Nonetheless, our solution can still be utilized. Construction Technology Solutions - Construction Data Analytics and Reporting.

Personalization

Personalization Construction Consulting Consulting

Amazon SageMaker Studio Lab continues to democratize ML with more scale and functionality

AWS Machine Learning

NOVEMBER 11, 2022

Noah Gift, Executive in Residence at Duke MIDS (Data Science). Eda Johnson, Partner Industry Solutions Manager at Snowflake. Studio Lab enables our students to get hands-on experience with real-world data science projects, without them having to get bogged down in setups or configurations.

Accountability

Accountability Engineering industry solution Enterprise

HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

AWS Machine Learning

JANUARY 15, 2025

These reports contain vast amounts of data, which can be overwhelming and time-consuming to analyze. Understanding customer satisfaction and areas needing improvement from raw data is complex and often requires advanced analytical tools. This enhances decision-making and competitiveness in the dynamic automotive industry.

Automotive

Automotive Feedback Sales Analytics

Amazon Bedrock Custom Model Import now generally available

AWS Machine Learning

OCTOBER 21, 2024

Amazon Bedrock offers a serverless experience, so you can get started quickly, privately customize FMs with your own data, and integrate and deploy them into your applications using AWS tools without having to manage infrastructure. The training data must be formatted in a JSON Lines (.jsonl) from sagemaker.s3 from sagemaker.s3

APIs

APIs Scripts Finance Real estate

Automate cloud security vulnerability assessment and alerting using Amazon Bedrock

AWS Machine Learning

NOVEMBER 18, 2024

GuardDuty combines machine learning (ML), anomaly detection, and malicious file discovery, using both AWS and industry-leading third-party sources, to help protect AWS accounts, workloads, and data. Generative AI can make predictions about future security threats or attacks by analyzing historical security data and trends.

APIs

APIs Accountability Engineering Enterprise

Multilingual content processing using Amazon Bedrock and Amazon A2I

AWS Machine Learning

NOVEMBER 13, 2024

These large language models (LLMs) are trained on a vast amount of data from various domains and languages. Solution overview This post outlines a custom multilingual document extraction and content assessment framework using a combination of Anthropic’s Claude 3 on Amazon Bedrock and Amazon A2I to incorporate human-in-the-loop capabilities.

APIs

APIs Accountability industry solution Management

Customer Contact Central

Talkdesk for Salesforce provides relief and recovery with industry solutions

Modernizing data science lifecycle management with AWS and Wipro

Trending Sources

Automated exploratory data analysis and model operationalization framework with a human in the loop

Build an agronomic data platform with Amazon SageMaker geospatial capabilities

Accenture creates a regulatory document authoring solution using AWS generative AI services

Driving advanced analytics outcomes at scale using Amazon SageMaker powered PwC’s Machine Learning Ops Accelerator

Enhance call center efficiency using batch inference for transcript summarization with Amazon Bedrock

Build a secure enterprise application with Generative AI and RAG using Amazon SageMaker JumpStart

Accenture creates a Knowledge Assist solution using generative AI services on AWS

How Accenture is using Amazon CodeWhisperer to improve developer productivity

Large-scale revenue forecasting at Bosch with Amazon Forecast and Amazon SageMaker custom models

Run your local machine learning code as Amazon SageMaker Training jobs with minimal code changes

Why South Africa CX is Taking Over the Global Call Center Conversation

Configure an AWS DeepRacer environment for training and log analysis using the AWS CDK

Calabrio Charts Record Year-on-Year UK Growth as Demand for Cloud Technology Soars During Lockdown

Streamline Sales Processes with Enterprise CPQ

EVERYTHING YOU NEED TO KNOW ABOUT STIR/SHAKEN

Bring SageMaker Autopilot into your MLOps processes using a custom SageMaker Project

Reinvent personalization with generative AI on Amazon Bedrock using task decomposition for agentic workflows

Amazon SageMaker Studio Lab continues to democratize ML with more scale and functionality

HCLTech’s AWS powered AutoWise Companion: A seamless experience for informed automotive buyer decisions with data-driven design

Amazon Bedrock Custom Model Import now generally available

Automate cloud security vulnerability assessment and alerting using Amazon Bedrock

Multilingual content processing using Amazon Bedrock and Amazon A2I

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