Cisco - Contact Center

NOVEMBER 21, 2023

In her blog “Cisco Live is the time to jump into the future. Jacqui Guichelaar, SVP and General Manager, Cisco APJC, talks about how excited she is for Cisco Live Melbourne in December. I c… Read more on Cisco Blogs

Management 81

Management Customer Experience 81

CustomerGauge

JANUARY 31, 2017

For many SaaS companies, demos are the first chance to put their “best face forward” when it comes to interacting with customers. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge. The post Why You Should Conduct “Post-Demo Surveys” appeared first on CustomerGauge.

Surveys 75

Surveys SaaS Accountability Management 75

Netomi

JANUARY 13, 2022

In this post, we’ll cover a step-by-step chatbot demo guide of what to look for, including the key questions to ask, to make sure that you adopt the best AI for your business. Before we get into the questions you should ask during your chatbot demo, let’s quickly cover why now is a good time to explore chatbots. per interaction.

Chatbots 52

Chatbots Analytics Banking Metrics 52

Guru

MAY 1, 2019

How Sales Leaders Can Empower Their Teams to Deliver Kickass Product Demos. Modern technologies are more powerful and user-friendly than ever before, yet many sales professionals still struggle to lead effective product demos. Rob Falcone, Guru’s Director of Sales Engineering, wrote the book on executing better demos – literally.

Engineering 48

Engineering Sales Technology 48

Customer Centric Support

SEPTEMBER 28, 2017

It was clear in the demo hall that vendor technology has come a long way in this area. The post Top Tips From ICMI Contact Center Demo appeared first on Customer Centric Support. It will save all of us time and allow us to focus on more important activities. This will in turn enable us to provide more personalized support.

Contact Center 92

Contact Center Customer centricity Employee engagement Analytics 92

Fonolo

SEPTEMBER 6, 2017

Fonolo is excited to return as a sponsor for this year’s Contact Center Demo & Conference, happening September 25-27th at Mandalay Bay in Las Vegas, Nevada. If you’re looking for more information about ICMI Demo, or still need to get tickets, visit icmi.com/contact-center-demo-conference.

Contact Center 67

Contact Center Abandon rate Benchmark Call Center 67

Cisco - Contact Center

JANUARY 26, 2024

In her blog, Countdown to Cisco Live EMEA , Adele Trombetta, SVP, Cisco Customer Experience (CX) EMEA, mentioned how excited she is for Cisco Live EMEA in just a little more than a week, and I agree.… Read more on Cisco Blogs

Customer Experience 52

Customer Experience 52

NICE inContact

JANUARY 21, 2019

The post Seeing is Believing – The Forrester Wave Demos appeared first on NICE inContact Blog. Proof in action. In our next post, we’ll spotlight another important aspect of the Forrester Wave process—customer references. Download the full Forrester Wave report here. Next time: Customers Spoke, Forrester Listened.

Cloud contact 54

Cloud contact Contact Center Analytics Marketing 54

UJET

SEPTEMBER 29, 2017

After kicking off this week at the ICMI - Contact Center Demo event in Las Vegas, we came back to San Francisco with a feeling of excitement and accomplishment. Our first exhibit, we gleaned a ton of great interest from folks in the customer support sector and how our platform can truly make their lives a whole lot easier.

Contact Center 56

Contact Center Customer Support 56

Pipkins

OCTOBER 23, 2019

That is why Pipkins chooses to go the extra mile by providing tailored product demos for each of our prospective clients. To sort this structure, Pipkins breaks down demos into three types: Introduction. Step One: Pipkins WFM Introduction Demo. Step Two: Workforce Management Focused Demo. Request A Pipkins Demo Today.

Management 40

Management APIs Engineering Call Center 40

SharpenCX

NOVEMBER 13, 2018

The post See Sharpen’s Agent-First Platform in Action [CRMXchange Demo] appeared first on Sharpen Contact Center Software. The challenge is, though, that despite being a priority, most companies are failing at providing that incredible experience. In fact, a slim 8 percent of customers.

Contact center software 59

Contact center software Contact Center 59

SharpenCX

NOVEMBER 20, 2018

The post Create Better Agent and Customer Experiences [CRMXchange Demo Wrap-Up] appeared first on Sharpen Contact Center Software. Turnover so high, in fact, that some teams throw pizza parties when it dips into the 30-percent range versus the alarming near-50.

Customer Experience 59

Customer Experience Contact center software Contact Center 59

Guru

JULY 25, 2019

It’s 9:02 am, and the words hang in the air as both sides of the group demo finish getting into character. “Let’s just give everyone a few more minutes.”

Sales 49

Sales 49

LiveChat

SEPTEMBER 5, 2018

Recording or hosting live product demos is a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. Here are the most common types of demos , with a few SaaS examples.

Inbound sales 48

Inbound sales Sales CRM Advertising 48

aircall

FEBRUARY 16, 2018

In our winning Demo Jam presentation, you can see just how easy it would be to: Set up local phone numbers for a new regional office. Schedule your personalized demo today. The post Aircall Takes (Another) Top Prize At Salesforce Demo Jam appeared first on Customer Experience & Cloud Call Center | Aircall Blog.

Call Logging 48

Call Logging Call Center Metrics Personalization 48

Revation Systems

SEPTEMBER 14, 2017

Join Revation Systems , along with leading contact center professionals seeking solutions to today’s challenges, at the ICMI Contact Center Demo Conference on September 25-27 at the Mandalay Bay North Convention Center in Las Vegas, NV. Searching for ways to improve agent productivity and transform your customer service? Search no more!

Contact Center 48

Contact Center contact center solutions Cloud contact Customer Service 48

Avaya

APRIL 27, 2017

I might not meet up with Mickey from Disney, but I may get together with Alex from Norwegian Cruise Lines, an Avaya customer , and many others who are going to have a wild ride at our cool contact center demos. At our demos, we believe customer service professionals will be as excited as kids visiting Goofy.

Contact Center 54

Contact Center Journey mapping Education Customer Experience 54

Quadient

JANUARY 3, 2019

Now that you’re done, senior leadership wants a demo, to see what all this fuss has been about. Congratulations! Your months of planning, dedication and hard work lead to the successful implementation of your Quadient Inspire solution!

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Strategic Contact

NOVEMBER 2, 2016

I just returned from Dallas where I mingled with new and old friends at ICMI’s Contact Center Demo & Conference. I relish interacting with contact center professionals during the half-day and one-hour seminars that I teach. And, of course, I like to check out the latest vendor offerings. Read More »

Gamification 48

Gamification Contact Center Technology 48

The GLOBO Blog

JUNE 22, 2017

GLOBO will demo its new chat translation tool at Call Center Week (CCW) Conference & Expo (booth #1019), held June 26 to 30 at The Mirage in Las Vegas, NV. GLOBO, a language technology and services company specializing in multilingual communication, is making near real-time, human translation possible.

Average Handle Time 75

Average Handle Time Contact Center Government Healthcare 75

SmartKarrot

JUNE 20, 2022

Demos play a significant role in attracting customers when it comes to SaaS businesses. Demos provide the first chance for SaaS business owners to show their ‘best face’ and attract customers. But is it enough to provide a demo to customers? We cannot undermine the importance of a post-demo survey for a B2B SaaS business.

SaaS 10

SaaS Surveys Sales B2B 10

MiaRec

MARCH 30, 2024

CX Today | MiaRec CX Today’s Charlie Mitchell introduces a demo of how GenAI is augmenting conversational intelligence solutions. He then speaks to John Ortiz, Technology Sales Manager at MiaRec , who put the demo together, to go through some of the video’s key talking points.

Analytics 105

Analytics Contact Center Sales Technology 105

AWS Machine Learning

NOVEMBER 7, 2024

The recorded version of the demo is available here: Prerequisites This notebook is designed to run on AWS, leveraging Amazon Bedrock for both the LLM and Stability AI model access. Use the us-west-2 Region to run this demo. Setting up the demo We will be using the Stable Image Ultra for the purposes of this demo.

Advertising 124

Advertising Entertainment Marketing APIs 124

Maru Group

AUGUST 8, 2022

The older demo are also least likely to be interested in cloud gaming after being exposed to what it is, although gaming companies shouldn’t discount the 15% who are very interested in it.

Entertainment 14

Entertainment Surveys Marketing Technology 14

AWS Machine Learning

NOVEMBER 6, 2024

Solution overview For this solution, you deploy a demo application that provides a clean and intuitive UI for interacting with a generative AI model, as illustrated in the following screenshot. This deployment is intended as a starting point and a demo. The full code of the demo is available in the GitHub repository.

Construction 121

Construction APIs Big data Best practices 121

SmartKarrot

JUNE 21, 2022

SaaS companies either choose freemium or product demos to sell the product to customers. However, some consider paid product demos better. SaaS Product Demo. A SaaS product demo allows you to display your features to the customer on their demand. This product demo ensures sign-ups happen. Benefits of product demos.

SaaS 10

SaaS B2B Sales Feedback 10

Cisco - Contact Center

AUGUST 15, 2023

That’s because they’re fun and make for awesome demos. What’s a technical talk without a demo? For the past several years, I’ve tried to give at least one Terraform-centric session at Cisco Live. But … Read more on Cisco Blogs

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Cisco - Contact Center

NOVEMBER 6, 2024

This this year’s theme is Go Beyond, and the Cisco Customer Experience (CX) team will be there to help you do just that, with an array of sessions, demos, and lightning […] Cisco Live Melbourne starts next week, and I’m excited to spend time with Cisco customers and partners at this energizing event from November 11-14, 2024.

Customer Experience 52

Customer Experience 52

SmartKarrot

SEPTEMBER 21, 2021

If you are into SaaS products, you know how demos are a big deal. A good SaaS product demos goes a long way in the purchase decision. Product demos, especially in SaaS, are crucial in decision-making. A product demo needs to be focused on the pain of customers and offer solutions that work with your prospects.

SaaS 10

SaaS B2B Finance Sales 10

Guru

APRIL 3, 2019

Didn’t I just see this yesterday? I took a long swig of coffee and checked my watch. I did stay up a bit later than usual last night to catch Lohan Beach Club. Maybe I’m just tired.

Sales 50

Sales 50

MiaRec

AUGUST 5, 2024

In this post, we’re excited to explore three groundbreaking demos presented by John Ortiz, Technology Sales Manager at MiaRec. These demos showcase the transformative power of generative AI in revolutionizing contact center quality assurance (QA), offering a glimpse into the future of automated excellence.

Contact Center 59

Contact Center Sales Technology Management 59

JustCall

MARCH 23, 2023

Schedule A Demo The next thing for you to do is to get in touch with the company and schedule a demo. Owing to the wide range of features and customizations available, CRM demos can also turn out to be confusing. Make sure there are other people from your company who sit for the demo with you.

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CRM Sales Customer retention Metrics 132

Cisco - Contact Center

OCTOBER 15, 2024

Join Cisco at EDUCAUSE 2024 to explore innovative solutions, live demos, expert sessions, and exclusive meetings, all designed to transform higher education.

Education 52

Education 52

TechSee

OCTOBER 31, 2024

To see how Sophie AI’s Cognitive Engine can help your organization harness tribal knowledge and close the workforce and skills gap, book your demo today. This ensures a scalable, dynamic service model that adapts to both human and AI agents.

Engineering 109

Engineering Best practices Customer Experience Sales 109

Inbenta

OCTOBER 30, 2024

This rebranding focuses on the tool’s interactive digital demo capabilities, which help users navigate and understand digital products and features more swiftly for improved adoption rates. Book a demo with us today. The post Inbenta Launches Rebranded AI Platform appeared first on Inbenta.

Chatbots 52

Chatbots Engineering Customer Support Customer Experience 52

Comm100

OCTOBER 13, 2024

Request a demo today. Reqdy to Elvate Your iGaming Support Book a 30-min, obligation-free demo with our experts to see how AI chatbots can transform your player experience. Request a demo Request Demo The post Cracking the Self-service Code in iGaming: 5 Key Insights from our Webinar appeared first on Comm100.

Self service 52

Self service Chatbots Wait times Personalization 52

Hodusoft

OCTOBER 2, 2024

Request for Free Demos After shortlisting some software providers, request free demos. A reliable and bonafide software provider would never shy away from providing free demo for a certain duration. If you are curious to know more about our AI solutions specially engineered for healthcare companies, book a free demo today.

Healthcare 52

Healthcare Contact center software Chatbots Best practices 52