CX Accelerator

AUGUST 19, 2019

These are the metrics that tie customer experience to organisational goals and could include things like sales figures, number of complaints, number of positive online reviews or number of demos requested.

Journey mapping 345

Journey mapping Telecommunications Metrics Sales 345

TechSee

JANUARY 19, 2025

Book a demo here , we look forward to speaking with you. Whether it’s improving efficiency, cutting costs, or reducing churn, AI Orchestration is the future of customer experience. Want to know more about how Sophie AI’s Orchestration can help improve your performance?

Average Handle Time 109

Average Handle Time Chatbots Customer Experience Management 109

Inbenta

DECEMBER 28, 2024

Schedule a demo How do you use Learn across your different platforms? The first one is a public-facing site that’s accessible to everybody and incorporates over 65 of our digital demos, videos and learning modules. So 68% of customers find our demos helpful or very helpful at explaining the online process.

Banking 52

Banking Accountability Chatbots Surveys 52

Beyond Philosophy

NOVEMBER 21, 2017

The holiday parties in its supercenters are part of this, including toy demos, shopping assistance and visits with Santa. Walmart still focuses on low prices (it wouldn’t be Walmart otherwise!), but it is increasingly paying attention to the customer’s experience.

Consulting 312

Consulting Consulting Sales Customer Experience 312

AWS Machine Learning

MARCH 4, 2025

To demonstrate how generative AI can accelerate AWS Well-Architected reviews, we have developed a Streamlit-based demo web application that serves as the front-end interface for initiating and managing the WAFR review process. Add a new user to the Amazon Cognito user pool deployed by the AWS CDK during the setup.

Best practices 100

Best practices Enterprise Engineering Strategic Value 100

Vistio

OCTOBER 28, 2024

Step 3: Test Usability – Not Just the Demos Demos can be deceiving. Go beyond the demo by asking for a trial period or a limited test run with actual customer interactions. Vendors want to show off their software at its best, but that won’t always reflect real-world use in your contact center.

Contact Center 52

Contact Center Feedback Metrics CRM 52

Inbenta

OCTOBER 30, 2024

BOOK A DEMO and see the power of Conversational AI in action. SCHEDULE A DEMO The post Callbots and voicebots are making customer support conversational appeared first on Inbenta. This seamless communication lets customers feel heard and understood, without the limitations of preset commands or options. Why Callbots and Voicebots?

Wait times 52

Wait times CRM Personalization Customer Service 52

3CLogic

JANUARY 28, 2025

If you're curious to learn more about this topic, please schedule a demo with one of our experts. This new approach to CX consolidates technologies into a single centralized solution, making it easy for organizations to streamline workflows and engagements to optimize CX outcomes and reduce operational costs.

Customer Experience 105

Customer Experience CRM Contact Center Enterprise 105

Cisco - Contact Center

NOVEMBER 6, 2024

This this year’s theme is Go Beyond, and the Cisco Customer Experience (CX) team will be there to help you do just that, with an array of sessions, demos, and lightning […] Cisco Live Melbourne starts next week, and I’m excited to spend time with Cisco customers and partners at this energizing event from November 11-14, 2024.

Customer Experience 52

Customer Experience 52

Inbenta

NOVEMBER 23, 2024

Schedule a demo 3. Book a demo today The post AI isn’t scary when you know these 3 important truths appeared first on Inbenta. In fact, Inbenta’s Conversational AI platform has solutions like AI-powered Search, Knowledge and Assist, made with both the customer and employee experience in mind. Have questions?

Education 52

Education Consulting Consulting Customer Experience 52

JustCall

MARCH 23, 2023

Schedule A Demo The next thing for you to do is to get in touch with the company and schedule a demo. Owing to the wide range of features and customizations available, CRM demos can also turn out to be confusing. Make sure there are other people from your company who sit for the demo with you.

CRM 132

CRM Sales Customer retention Metrics 132

Inbenta

OCTOBER 30, 2024

Schedule a demo 3. Schedule a demo The post 10 of the most popular NLP use cases appeared first on Inbenta. It can be applied to social media posts, customer responses, product reviews and more, identifying the feeling, opinion, or belief of a statement and providing data on customers’ choices and their decision drivers.

Healthcare 52

Healthcare Chatbots Virtual Agent Banking 52

Inbenta

DECEMBER 28, 2024

Schedule a demo 4. Book a demo today The post How to get started with AI: A guide for businesses appeared first on Inbenta. Scalability : Can the tool scale to handle large volumes of customer interactions without compromising performance? Start Your AI Journey Today! Integrate and conduct pilot projects.

industry standards 52

industry standards Feedback Customer Experience Customer Service 52

MiaRec

MARCH 30, 2024

CX Today | MiaRec CX Today’s Charlie Mitchell introduces a demo of how GenAI is augmenting conversational intelligence solutions. He then speaks to John Ortiz, Technology Sales Manager at MiaRec , who put the demo together, to go through some of the video’s key talking points.

Analytics 105

Analytics Contact Center Sales Technology 105

TechSee

AUGUST 15, 2021

If you would like to see how TechSee’s visual assistance solution can help improve your warranty cost management process, please click here for a demo. But with innovations such as Visual Assistance, warranty claim management can present an opportunity to reduce costs and strengthen relationships with dealers.

Management 207

Management Self service B2B Contact Center 207

Comm100

DECEMBER 16, 2024

Request a demo today Request Demo How AI is Revolutionizing Customer Service Automation Customer service automation has been deeply impacted by AI. Request a demo today Request Demo Enhanced Agent Productivity and Satisfaction We often forget just how many tasks support agents juggle on a daily basis.

Customer Service 52

Customer Service Chatbots Omni-channel support Self service 52

ShepHyken

FEBRUARY 9, 2018

Web Conference Software – This tool allows you to give product demos, connect with people anywhere, record conversations, and share screens. Some key sales technology to consider are: Customer Relationship Management (CRM) software – this allows you to track and manage your customers as they move through the sales funnel.

Customer Service 399

Customer Service Morale Sales Coaching 399

Balto

OCTOBER 29, 2024

But the buzz about automation and those mind-blowing demos can sometimes distract from what really matters. Here’s the catch: pulling off a demo is the easy part. What to Look For When Shopping for AI Solutions If you’re out there evaluating AI vendors, keep these three things in mind: Is it real or just a demo?

Contact Center 52

Contact Center Analytics Enterprise CRM 52

Inbenta

NOVEMBER 23, 2024

Schedule a demo What are the k ey elements of an efficient L exicon ? Book a demo today The post What is a Lexicon and why is it important in AI? This creates a system that not only understands queries from day one but also gets smarter with each user interaction, refining its knowledge base and delivering ever more precise answers.

Banking 52

Banking Customer Support Technology Customer Service 52

ShepHyken

SEPTEMBER 14, 2018

Just like you wouldn’t waste your time spending money and sending direct mail messages to people who aren’t interested in your product, why would you be chatting with people who aren’t in your target demo if you have a high traffic site?

Analytics 719

Analytics Sales Banking Technology 719

Comm100

FEBRUARY 17, 2025

Get a Personalized Demo Discover how Comm100s AI-powered solutions can transform your customer experience. Contact us today for a personalized demo! Request your personalized demo today! Request a demo today to discover how AI can revolutionize your sports betting platform and turn insights into actionable wins.

Chatbots 52

Chatbots Engineering Personalization Coaching 52

ShepHyken

DECEMBER 13, 2019

Leslie Cottenje notes that it is important to question: how real is the demo? Demo environments are at risk of being engineered to appear perfect. Consider the number of critical APIs that are embedded. Double the APIs – quadruple your problems!

APIs 195

APIs Enterprise Government Customer Experience 195

ShepHyken

APRIL 27, 2022

He watched my speaker demo video. Many years ago, I had a client who almost didn’t hire me as a customer service keynote speaker. He had been reading my customer service articles for several years. We even had a conversation about his meeting. It was an easy decision for him to say, “You’re booked!” .

Customer Service 174

Customer Service Customer Experience 174

Vistio

FEBRUARY 24, 2025

Book a demo today. By implementing real-time feedback, personalized training, and interactive learning opportunities, you can transform coaching from an occasional event into an ongoing, impactful process. Want to see how ServiceSim makes agent feedback stick? SUBSCRIBE FOR EMAIL UPDATES

Feedback 52

Feedback Coaching Contact Center Personalization 52

Comm100

OCTOBER 13, 2024

Request a demo today. Reqdy to Elvate Your iGaming Support Book a 30-min, obligation-free demo with our experts to see how AI chatbots can transform your player experience. Request a demo Request Demo The post Cracking the Self-service Code in iGaming: 5 Key Insights from our Webinar appeared first on Comm100.

Self service 52

Self service Chatbots Wait times Personalization 52

Inbenta

OCTOBER 30, 2024

BOOK A DEMO The post How AI can help you elevate your customer experience during peak periods appeared first on Inbenta. This is important: Introducing a tool that can autonomously engage customers and impact customer experience requires brands to pay close attention.   Read the full white paper.

Self service 52

Self service Benchmark Chatbots Enterprise 52

AWS Machine Learning

JUNE 12, 2024

For instructions, refer to How do I integrate IAM Identity Center with an Amazon Cognito user pool and the associated demo video. Provide the following parameters for the stack: Stack name – The name of the CloudFormation stack (for example, AmazonQ-UI-Demo ). VPCId – The ID of the existing VPC that can be used to deploy the demo.

APIs 136

APIs Enterprise Accountability Feedback 136

Avoxi

DECEMBER 14, 2022

Preventing Toll Fraud from Dismantling Your VoIP Operations Buy Online Get a Free Demo → Get Yours: Telecom Security Guide [Free Toolkit] Toll fraud… It's something you never want to deal with, but with its ever-growing prevalence, it’s something you can’t risk ignoring either.

voip 117

voip Contact Center 117

VirtualPBX

JANUARY 8, 2025

Customer Demos 1000's We pride ourselves on real human support. Across our teams, we spent thousands of hours engaging directly with prospective and existing customers, providing personalized demos to show how our products address their unique needs. Perfect Tens 56 Customer satisfaction remains our top priority.

Real estate 64

Real estate Contact Center Technical Support Feedback 64

Call Design

FEBRUARY 19, 2025

If youd like to see a demo contact us. As AI interviewers and virtual recruiters gain traction, a new question emerges: Should HR teams be involved in the hiring of digital AI agents? Imagine actually interviewing your potential AI Agent about their background, capabilities and knowledge, this is real and here now.

Metrics 78

Metrics Management Customer Experience Customer Service 78

AWS Machine Learning

NOVEMBER 7, 2023

Today, we are excited to unveil three generative AI demos, licensed under MIT-0 license : Amazon Kendra with foundational LLM – Utilizes the deep search capabilities of Amazon Kendra combined with the expansive knowledge of LLMs. Having the right setup in place is the first step towards a seamless deployment of the demos.

Enterprise 119

Enterprise APIs Engineering Accountability 119

AWS Machine Learning

NOVEMBER 7, 2024

For this demo, we use the following description for the knowledge base: This knowledge base contains manuals and technical documentation about various car makes from manufacturers such as Honda, Tesla, Ford, Subaru, Kia, Toyota etc. It contains information from car manuals and technical documentation.

APIs 129

APIs Enterprise Automotive Customer Support 129

AWS Machine Learning

JULY 26, 2023

Hands-on walk through: Foundation Models on SageMaker Lesson 1 slides Lesson 1 hands-on demo resources 2. How to do this with SageMaker Ground Truth Updated reward modeling Hands-on walk through: RLFH on SageMaker Lesson 6 slides Lesson 6 hands-on demo resources 7. Deploying a foundation model Why do we want to deploy models?

Scripts 98

Scripts Engineering Benchmark Best practices 98

CSM Magazine

DECEMBER 16, 2024

In early controlled demos, we observed marked reductions in mean time-to-respond and resolve issues, especially during peak query volumes. For C-suite decision-makers, our generative AI-powered reporting and insights will enhance visibility into enterprise performance, all via a simple natural language interface.

Enterprise 52

Enterprise Analytics Marketing Customer Support 52

AWS Machine Learning

JANUARY 9, 2024

Check out the following demo—seeing is believing! In the demo, our Amazon Q application is populated with a set of AWS whitepapers. Play with it, try all the features discussed in this post, and copy the things you saw in the demo video. Solution overview Amazon Q is amazingly powerful. But don’t stop there.

Accountability 136

Accountability Engineering Management Enterprise 136

CX Global Media

FEBRUARY 28, 2019

If you go to [link] you can read all about it and get in touch, we’d love to talk and show you a demo. Jim Rembach: Al, how do folks learn more? Al Cook: We’d love to talk to you. Jim Rembach: Al, thanks for sharing your knowledge and wisdom and wish you the very best. Al Cook: Thank you. Please Share.

Contact Center 250

Contact Center Coaching Call Center Technology 250

CX Accelerator

AUGUST 19, 2019

These are the metrics that tie customer experience to organisational goals and could include things like sales figures, number of complaints, number of positive online reviews or number of demos requested.

Journey mapping 182

Journey mapping Telecommunications Metrics Sales 182