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How Dynamic Scripting Can Improve Your Agents’ Performance

Calltools

This is where dynamic scripting comes in. It customizes call scripts in real time, ensuring every single conversation is more relevant and personal. Dynamic scripting lets you cater scripts for different customers, demographics, and campaigns. What Is Dynamic Scripting? Dynamic scripting can help with all this.

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AI-Driven Customer Service Demands Humanized CX

TechSee

Rather than relying on static scripts, Sophie autonomously decides how to engage. Book a live demo and discover how Sophie AI can reshape your AI-driven customer service, reduce operational costs, and unlock new revenue opportunities. Visual troubleshooting? Step-by-step voice support? Chat-based visual guidance?

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Cold Calling Scripts| 10 Cold Calling Templates to Convert Prospects

JustCall

Being prepared with a cold calling script can be helpful. In this blog, we will take you through cold calling scripts you can use for creating your sales pitch. Sales agents and reps can use cold calling scripts to confidently make sales pitches. Create an Elevator Pitch for Your Cold Calling Script.

Scripts 115
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Create a generative AI–powered custom Google Chat application using Amazon Bedrock

AWS Machine Learning

Run the script init-script.bash : chmod u+x init-script.bash./init-script.bash init-script.bash This script prompts you for the following: The Amazon Bedrock knowledge base ID to associate with your Google Chat app (refer to the prerequisites section). The script deploys the AWS CDK project in your account.

APIs 121
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Zendesk Agent Scripting App – Version 11

Zingtree

If you’re a Zendesk user in a Contact Center environment, you’ll want to be using our Zendesk Agent Scripting app. Pause and Resume: If a ticket is transferred, the supervisor or new agent is taken to the last place in the script, and can see the history of the previous steps taken. Demo Video.

Scripts 67
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Fine-tune and deploy a summarizer model using the Hugging Face Amazon SageMaker containers bringing your own script

AWS Machine Learning

Build your training script for the Hugging Face SageMaker estimator. script to use with Script Mode and pass hyperparameters for training. return tokenized_dataset. If we use an ml.g4dn.16xlarge The batch size per device remains the same, but eight devices are training in parallel. As usual with SageMaker, we create a train.py

Scripts 98
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Use your own training scripts and automatically select the best model using hyperparameter optimization in Amazon SageMaker

AWS Machine Learning

This post shows how Amazon SageMaker enables you to not only bring your own model algorithm using script mode, but also use the built-in HPO algorithm. We walk through the following steps: Use SageMaker script mode to bring our own model on top of an AWS-managed container. Solution overview. Find the metric in CloudWatch Logs.

Scripts 88