AWS Machine Learning

JULY 29, 2022

Build your training script for the Hugging Face SageMaker estimator. script to use with Script Mode and pass hyperparameters for training. return tokenized_dataset. If we use an ml.g4dn.16xlarge The batch size per device remains the same, but eight devices are training in parallel. As usual with SageMaker, we create a train.py

Scripts 100

Scripts APIs Big data Engineering 100

AWS Machine Learning

DECEMBER 7, 2022

This post shows how Amazon SageMaker enables you to not only bring your own model algorithm using script mode, but also use the built-in HPO algorithm. We walk through the following steps: Use SageMaker script mode to bring our own model on top of an AWS-managed container. Solution overview. Find the metric in CloudWatch Logs.

Scripts 95

Scripts Metrics Healthcare Accountability 95

TechSee

OCTOBER 2, 2024

Chatbots: Reactive and Scripted Most chatbots operate using predefined scripts or flows. For instance, while a chatbot might provide a scripted response when asking about a device (e.g. To learn more about the Sophie AI agentic AI platform, please schedule your demo today.

Chatbots 136

Chatbots Scripts Enterprise Technology 136

Calltools

DECEMBER 25, 2024

Dynamic Scripting Dynamic scripting customizes call scripts in real-time to support agent interactions. To explore options for elevating your call center, reach out to us today and request a demo to experience how our software works. Personalized interactions further improve the customer experience.

Real estate 52

Real estate Scripts CRM Call Center 52

Hodusoft

DECEMBER 6, 2023

Dynamic Scripting: Crafting Personalized Conversations with Call Center Software In the contemporary business world, focusing on customers’ requirements and delivering a personalized experience is essential. Rather than sticking to a fixed script, it can change on the spot depending on what the customer is saying or doing.

call center software 59

call center software Scripts Call Center Personalization 59

AWS Machine Learning

APRIL 11, 2023

With Streamlit , developing demo applications for your ML solution is easy. As an example, we use a custom Amazon Rekognition demo, which will annotate and label an uploaded image. This will serve as a starting point, and it can be generalized to demo any custom ML model. This script is modifying the Studio URL, replacing lab?

Scripts 96

Scripts Automotive Engineering Healthcare 96

ROI CX Solutions

MAY 1, 2025

Real-time analysis guides agents through complex processes and offers scripts for calming angry customers. Avoid the analysis paralysisput these features at the top of your must-have list as you research and demo software. Analyzing calls in real time ensures agents and managers can proactively minimize issues and reduce escalations.

Call Center 93

Call Center Coaching Contact Center Customer Care 93

AWS Machine Learning

JULY 26, 2023

We’ll cover fine-tuning your foundation models, evaluating recent techniques, and understanding how to run these with your scripts and models. Hands-on walk through: Foundation Models on SageMaker Lesson 1 slides Lesson 1 hands-on demo resources 2. Deploying a foundation model Why do we want to deploy models?

Scripts 98

Scripts Engineering Benchmark Best practices 98

AWS Machine Learning

DECEMBER 22, 2023

Please note of your forked repository URL to use to clone the repository in the next step and to configure the GITHUB_PAT environment variable used in the solution deployment automation script. Solution Deployment Automation Script The preceding source./create-stack.sh create-stack.sh create-stack.sh Outputs[?

Scripts 125

Scripts Chatbots Accountability Multi-channel support 125

AWS Machine Learning

NOVEMBER 30, 2023

Solution overview To deploy your SageMaker HyperPod, you first prepare your environment by configuring your Amazon Virtual Private Cloud (Amazon VPC) network and security groups, deploying supporting services such as FSx for Lustre in your VPC, and publishing your Slurm lifecycle scripts to an S3 bucket. Choose Create role. Choose Save.

Scripts 121

Scripts Engineering Government Management 121

Calabrio

MARCH 5, 2025

Quality monitoring helps standardize interactions, ensuring adherence to scripts, compliance with regulations, and consistent brand messaging. It also includes empowering call center agents with effective training, strong scripts, and targeted coaching. This leads to a more predictableand satisfyingcustomer experience.

Best practices 52

Best practices Coaching Scripts Contact Center 52

Tethr

DECEMBER 14, 2020

In fact, the move to automate in the contact center often is rather explicit in minimizing the human element – using technology to crack down on script adherence, prioritize handle time over first call (actual) resolution, or even reduce entirely situations requiring a live agent. Click here for a demo.

Scripts 110

Scripts Self service Contact Center Sales 110

AWS Machine Learning

JULY 14, 2022

It runs on all major operating systems (Linux, macOS, and Windows), and works independently of the programming languages (Python, R, Julia, shell scripts, and so on) or ML libraries (Keras, TensorFlow, PyTorch, Scipy, and more) used in the project. In the file browser, choose the amazon-sagemaker-experiments-dvc-demo repository.

Scripts 101

Scripts Engineering Metrics APIs 101

Tethr

AUGUST 14, 2020

Are they tied down with strict phone or email scripts, rather than encouraged to have natural and human conversations? Rather than making sure agents are sticking to a script, saying and doing the things the company has decided are important to deliver a great customer experience (e.g., Have a little faith. Tethr has your back.

Scripts 105

Scripts Best practices Call Center Enterprise 105

Calabrio

APRIL 24, 2025

Share Book a demo Lets get started Imagine trying to understand the full picture of your customer experience, agent performance, and compliance adherence by only looking at a tiny fraction of the evidence. Book a Demo What is Automated Quality Management? Bring the future of quality management to your contact center today.

Quality management 52

Quality management Customer Experience Management Coaching 52

CSM Magazine

FEBRUARY 5, 2025

Use demos or hands-on experiences to solidify their understanding. Knowledge Base: Create a centralized library of resources, troubleshooting guides, and scripts for reference. Brand Values: Share your brand story, mission, and core values.

Customer Support 52

Customer Support Customer centricity Construction Morale 52

AWS Machine Learning

JUNE 12, 2024

For instructions, refer to How do I integrate IAM Identity Center with an Amazon Cognito user pool and the associated demo video. You can also find the script on the GitHub repo. Provide the following parameters for the stack: Stack name – The name of the CloudFormation stack (for example, AmazonQ-UI-Demo ).

APIs 136

APIs Enterprise Accountability Feedback 136

AWS Machine Learning

NOVEMBER 10, 2023

We opted for providing our own Python script and using Scikit-learn as our framework. Next, prepare the training script and framework dependencies. By referencing a pre-built container image, we create a corresponding Estimator object and pass our custom training script. There is no better way of active learning.

Scripts 115

Scripts Metrics Feedback Enterprise 115

AWS Machine Learning

FEBRUARY 29, 2024

The lifecycle configuration script for KernelGateway configures pip and conda package managers to redirect downloads to the internally hosted artifactory location. In the pop-up window that opens, log in to Amazon Cognito with the user name (demo-user) and password you used earlier. All the values on this tab should be prefilled.

APIs 128

APIs Transportation Construction Analytics 128

AWS Machine Learning

SEPTEMBER 16, 2022

As the following figure shows, the script PRTP Pre-Gen invokes Amazon Polly to generate the audio. If the extract config is omitted, the pre-gen script makes a sensible choice of text to extract from the body of the page. To provision the demo environment using CloudFormation, first download a copy of the CloudFormation template.

Scripts 93

Scripts Accountability Enterprise Technology 93

ChurnZero

JANUARY 10, 2023

Just ask Customer Success AI for a new cadence of emails, a call script, or a list of strategy ideas, for example. Starting today, you can ask ChurnZero to create you a new cadence of emails, a list of strategic or tactical ideas, or maybe a call script designed for a specific customer escalation. Not a ChurnZero customer?

Scripts 98

Scripts 98

AWS Machine Learning

NOVEMBER 7, 2022

The following sections provide a step-by-step demo to perform inference, both via the Studio UI and via JumpStart APIs. All the steps in this demo are available in the accompanying notebook Introduction to JumpStart – Text to Image. You can use any number of models pre-trained on the same task with a single inference script.

APIs 106

APIs Scripts Enterprise Big data 106

AWS Machine Learning

AUGUST 30, 2023

pre_trained_model = Model( image_uri=deploy_image_uri, model_data=pre_trained_model_uri, role=aws_role, predictor_cls=Predictor, name=pre_trained_name, env=large_model_env, ) # Deploy the pre-trained model.

Healthcare 134

Healthcare APIs Scripts Metrics 134

AWS Machine Learning

JUNE 10, 2022

Generally speaking, the SDK for JavaScript provides access to AWS services in either browser scripts or Node.js; for this sample project, the SDK is used in browser scripts. For additional information about how to access AWS services from a browser script, refer to Getting Started in a Browser Script. About the Author.

Scripts 96

Scripts APIs Accountability Engineering 96

AWS Machine Learning

FEBRUARY 19, 2024

In this case, we are working with a.joblib file, so we provide that file in our tarball for our inference script to read. model.py – This is the inference script for any custom preprocessing or postprocessing you would like to implement. example in this demo can be seen in the GitHub repo. The full model.py

APIs 124

APIs Engineering Scripts Metrics 124

AWS Machine Learning

JANUARY 25, 2023

Running large models like Stable Diffusion requires custom inference scripts. You have to run end-to-end tests to make sure that the script, the model, and the desired instance work together efficiently. JumpStart simplifies this process by providing ready-to-use scripts that have been robustly tested.

Scripts 95

Scripts APIs Real estate Entertainment 95

VirtualPBX

AUGUST 18, 2020

It isn’t difficult to create your own custom messages, following a helpful script if necessary. Still, we hope you take a considered look for yourself by comparing the features of our Business Phone Plans and signing up for a Free Demo to experience our system first hand. Now come see for yourself what we have to offer.

voip 105

voip Scripts Sales Marketing 105

Fonolo

OCTOBER 26, 2022

Call center agents have pretty restrictive jobs, set hours, and scripts to follow. Book a demo of Fonolo’s Voice Call-backs today! Your agents want to feel monetarily and respectfully rewarded for their hard work. But intrinsic motivation is just as, if not more , important. Forbes describes autonomy as a key driver for happiness.

Call Center 142

Call Center Abandon rate Education Contact Center 142

Calabrio

APRIL 23, 2025

An increase in agents script adherence that coincides with decreased customer satisfaction. Catching a pattern where schedule adherence is high, but customer experience is fallingindicating agents are sticking to scripts but not connecting with customers. But the real challenge isnt gathering data.

Contact Center 52

Contact Center Coaching Schedule adherence Agent burnout 52

AWS Machine Learning

FEBRUARY 8, 2024

The following demo recording highlights Agents and Knowledge Bases for Amazon Bedrock functionality and technical implementation details. shell script to deploy the emulated customer resources defined in the bedrock-insurance-agent.yml CloudFormation template. These are the resources on which the agent and knowledge base will be built.

APIs 140

APIs Scripts Enterprise Management 140

AWS Machine Learning

FEBRUARY 20, 2023

Fine-tuning large models like Stable Diffusion usually requires you to provide training scripts. Furthermore, you have to run end-to-end tests to make sure that the script, the model, and the desired instance work together in an efficient manner. There are a host of issues, including out of memory issues, payload size issues, and more.

Scripts 100

Scripts APIs Entertainment Construction 100

Calltools

MARCH 5, 2025

Easing Inbound Calls Improve agent success by easing both agents and customers into inbound phone calls by setting scripts or pre-connect messages to be played before connections. Request a demo today to experience how CallTools can optimize your operations for enhanced success. Explore how CallTools Inbound Calling Software can help.

Interactive Voice Response 52

Interactive Voice Response Transportation Wait times call center software 52

AWS Machine Learning

NOVEMBER 7, 2022

The following sections provide a step-by-step demo to perform inference, both via the Studio UI and via JumpStart APIs. All the steps in this demo are available in the accompanying notebook Introduction to JumpStart – Text Generation. You can use any number of models pre-trained on the same task with a single inference script.

APIs 103

APIs Scripts Enterprise Big data 103

CrazyCall

FEBRUARY 5, 2019

If your company has a demo service, offer it to the customers. However, you are going to get yourself another try at demo appointment. After qualification – try to turn an e-mail into the demo. Cold-calling script can be a great tool to deal with objections. This way you won’t make a sale.

Sales 106

Sales Scripts industry standards Feedback 106

Calabrio

FEBRUARY 27, 2025

Tracking these metrics helps you identify which aspects of agents’ performance need improvement, such as communication skills, time management, and script adherence. Book a demo to see how these tools can help you increase contact center productivity in 2025 and beyond.

Call Center 52

Call Center Metrics Gamification Contact Center 52

AWS Machine Learning

NOVEMBER 25, 2022

We use the XGBoost algorithm, one of many algorithms provided as a SageMaker built-in algorithm (no training script required!). Select our built-in algorithm’s image URI – SageMaker uses this URI to fetch our training container, which in our case contains a ready-to-go XGBoost training script. Provisions the necessary container.

Scripts 96

Scripts APIs Metrics Construction 96

AWS Machine Learning

NOVEMBER 17, 2022

The following sections provide a step-by-step demo on how to deploy the model, run inference, and do in-context-learning to solve few-shot learning tasks. To use a large language model in SageMaker, you need an inferencing script specific for the model, which includes steps like model loading, parallelization and more.

Scripts 101

Scripts APIs Government Engineering 101