eBook Related Topics 
Convoso
JULY 5, 2017
Convoso's ebook is aimed to help call center managers across the world build a better culture. Convoso realized the need for call centers to build a company culture that breeds superstar agents. Agents that are always empowered. Agents that are always working diligently to surpass company goals.
Beyond Philosophy
JANUARY 12, 2015
My new eBook examines these philosophies as well as shows real world examples of these principles in action. All attendees will receive a discount code for 50% off the eBook. All five of these ideas are great philosophies, but as I mentioned before, what good is philosophy if not applied in the real world?
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Beyond Philosophy
JANUARY 16, 2015
My wife just had a fairly serious surgery (she’s doing great, but recovery takes time), and I am launching a eBook. All attendees will receive a discount code for 50% off the eBook. The end of 2014 was really busy. So of course it should be evident this was the ideal time to redesign the user interface on my company’s website !
Beyond Philosophy
FEBRUARY 2, 2015
Celebrating the launch of this new eBook, I am hosting a LIVE webinar focusing on what it takes to evoke the best emotions from your Customer Experience and the vital role of the conscious and subconscious experience with real-world examples. All attendees will receive a discount code for 50% off the eBook.
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In this eBook, you’ll learn how companies are using advanced conversational AI solutions, like Verint Intelligent Virtual Assistant, to deliver actionable service and assist their contact center agents in both voice and digital channels. Download the eBook now to see how Conversational AI will affect your business.
BlueOcean
NOVEMBER 11, 2020
The post Customer Care Outsourcing Amidst Uncertainty: A Pandemic Resource [eBook] appeared first on Blue Ocean. In this guide, we dive into the various impacts of the pandemic on the decision to outsource your customer care. Get your copy now. Just fill out the form.
Beyond Philosophy
OCTOBER 5, 2018
Colin reveals how you can download his ebook ‘Unlocking the Hidden Customer Experience’ for free! How do you do this? What should we focus on? Colin and Ryan discuss what you need to do and how this impacts building a great customer experience. The post Creating and Sustaining a Customer Centric Culture appeared first on.
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The guide for revolutionizing the customer experience and operational efficiency This eBook serves as your comprehensive guide to: AI Agents for your Business: Discover how AI Agents can handle high-volume, low-complexity tasks, reducing the workload on human agents while providing 24/7 multilingual support.
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In this eBook, we give an introduction to how customer service leaders are using AI to improve their customer experience. Artificial intelligence (AI) adoption has risen dramatically in the customer service industry over the last few years. But many contact centers have yet to implement AI.
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Discover a new approach to reducing contact center attrition with our in-depth eBook. After analyzing 20+ academic studies, we highlight overlooked causes like lack of leadership trust, emotional labor, and job shock, and introduce the Attrition Velocity metric to better understand attrition's real cost.
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That’s why we wrote this eBook. Download the eBook and get started with impactful, integrated CX today. But many companies wonder about their own CX maturity and how they can start improving their operations and processes to deliver strategic, exceptional CX.
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Download the eBook to learn the 5 essential elements of a CX-first platform that can help you dramatically improve your customer experience without adding more resources. With customer experience automation, organizations can leverage AI and automation to make it faster and cheaper to provide a superior customer experience across channels.
Advertiser: ZoomInfo
ZoomInfo has produced this eBook to help marketing leaders understand best practices around cost and value when it comes to choosing a B2B contact data provider. Download the eBook to get the most out of your database cleanse and find an appropriate vendor for your B2B marketing objectives. Database Audits.
Advertiser: Vanilla Forums
Our eBook explains how, with topics like: What is gamification? Download the eBook now! Gamification is a proven solution that can strengthen relationships and loyalty between your Customer Success team and customers. The 3 pillars of a successful gamification strategy. How to use gamification to improve customers success outcomes.
Advertiser: ZoomInfo
This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Here’s what’s covered: How data-driven marketing drives the customer experience. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.
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