Remove eBook Remove Feedback Remove Gamification
article thumbnail

Gamification in the Workplace: More Than Just a Contest

Playvox

Numerous studies link employee satisfaction, performance, and engagement with management’s ability to provide actionable, positive feedback and coaching. In order to be successful, managers need to be better equipped to provide ongoing feedback and employ effective strategies to boost employee engagement. What is Gamification?

article thumbnail

Why Using Gamification for Financial Services Makes Sense

Noble Systems

One of these technologies is Gamification. Using gamification for financial services can benefit firms in a variety of ways. By incorporating gamification into their digital engagement strategy, banks and other lenders can improve the digital experience for employees, and ultimately, for consumers.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Financial Services and Gamification: Train, Motivate & Retain

Noble Systems

To address these challenges, many financial services firms are turning to Gamification. From onboarding and product launches to regulatory compliance and ongoing training and coaching, gamification makes learning new information fun and engaging. Gamification can be used by banks, lenders, and other financial institutions to: 1.

article thumbnail

Top 10 Best Practices for Achieving Long-Term Success with Gamification – Part 3

Noble Systems

In the final part of this three-part blog series, we will discuss the remaining five best practices for achieving long-term success with gamification. To engage users and create a positive experience, good gamification design is essential. Receive feedback. Analytics plays an important role in gamification success.

article thumbnail

Identifying And Cultivating Top Talent In Your Contact Center

Playvox

Gamification: Sometimes A Contact Center Can Be All Fun And Games Contact center gamification includes a range of tactics to incorporate friendly competition, recognition, and a sense of achievement. Gamification breaks up the daily routine while promoting team collaboration. The gamification software Kahoot!,

article thumbnail

6 Healthcare Call Center Solutions for Better Patient Care and Agent Retention

Noble Systems

Real-time analytics healthcare call center technologies provide instant feedback during an interaction. Gamification Accelerates Learning and Improves Retention. For new hire training and ongoing skill and knowledge development and retention, gamification can accelerate learning.

article thumbnail

Using Collections Call Center Technologies to Significantly Impact Operational Performance

Noble Systems

GAMIFICATION & COLLECTOR ENGAGEMENT to Create Happier Employees – and Happier Customers. A growing number of organizations are adopting Gamification in an effort to help improve employee engagement and morale, especially in the challenging collections environment. Motivation impacts everything in a contact center.