Top 5 Customer Service & CX Articles for Week of November 13, 2023
ShepHyken
NOVEMBER 13, 2023
The death of the customer survey… and what comes next by Tethr (Tethr) Between survey fatigue, low response rates, and sampling bias, businesses are struggling to understand and improve the customer experience. Download this ebook to discover why surveys are dying, and how AI can help to replace them now.
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