Beyond Philosophy

APRIL 25, 2024

Learn more about Colin Shaw : Join over 80,000 people on our LinkedIn Newsletter list or visit our website for more great podcast episodes. Listen to the podcast: Once upon a time… These four words are the unmistakable beginning of a story, and if there is one thing we humans love, it’s stories. We love them in our news, in our dinner conversations, and even in our commercials.

Customer emotions 195

Customer emotions Education Engineering Personalization 195

AWS Machine Learning

APRIL 25, 2024

Organizations across industries are using automatic text summarization to more efficiently handle vast amounts of information and make better decisions. In the financial sector, investment banks condense earnings reports down to key takeaways to rapidly analyze quarterly performance. Media companies use summarization to monitor news and social media so journalists can quickly write stories on developing issues.

Metrics 133

Metrics Benchmark Government Calibration 133

Cisco - Contact Center

APRIL 25, 2024

Embark on the Industry 4.0 revolution, where AI and ML supercharge automation and data analytics blend with robust cybersecurity and human-machine collaboration.

Analytics 55

Analytics Wireless 55

AWS Machine Learning

APRIL 25, 2024

Speaker diarization, an essential process in audio analysis, segments an audio file based on speaker identity. This post delves into integrating Hugging Face’s PyAnnote for speaker diarization with Amazon SageMaker asynchronous endpoints. We provide a comprehensive guide on how to deploy speaker segmentation and clustering solutions using SageMaker on the AWS Cloud.

Scripts 120

Scripts Analytics Accountability Sales 120

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Every year, $75 billion is lost to bad customer service — and your business could be bleeding loyalty without realizing it. AI is rewriting the rules. Imagine instant answers, 24/7 self-service, faster resolutions, and skyrocketing satisfaction scores. Companies like Amazon are already cashing in, and the technology is easier than you think — plug, play, and profit.

Contact Center

Working Solutions

APRIL 25, 2024

In an era where technology continually transforms customer engagement, making informed and strategic technology investments is not just an option; it’s a necessity for any forward-thinking business.

Technology 52

Technology Customer Service Analytics 52

5CA

APRIL 25, 2024

The post The Front Lines of Gaming: Overcoming Player Support Hurdles in 2024 appeared first on 5CA.

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