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A fresh wave of enterprise-grade tools are helping businesses keep customers happy. Scott Yelton, senior director of product development for Windstream Enterprise, takes a closer look. Not long ago, analysts at PwC provided their simple formula for businesses to grow revenue and build loyalty with customers: “ Experience is everything. Get it right. ” While they may understand that formula, plenty of companies across a broad range of industries don’t appear to be following it.
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The Better Business Bureau of Southern Colorado will host its annual ‘A Night of Excellence Gala’ at the new Hotel Polaris at the Air Force Academy. The gala takes place Thursday November 21, 2024 4:30-7:00 PM, and will feature the presentation of the Excellence in Service Awards, which acknowledge businesses for their exceptional customer service.
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