Sat.Sep 07, 2024

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Politics as Usual? Why the 2024 Election Demands a New Approach to Call Center Procurement

Outsource Consultants

It’s not up for debate—the 2024 election season is upon us, and November 5th will be here before you know it. So what does your political call center procurement plan look like? You need to secure a quality outbound calling partner before it’s too late. That’s because political campaign telemarketing has become a nearly universal feature of campaign strategy for more than a generation.

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Real-Time Adaptive Intelligent Routing

DMG Consulting

Real-Time Adaptive Intelligent Routing Donna Fluss discusses how A.I. real-time adaptive intelligent routing systems can improve contact center operations. The post Real-Time Adaptive Intelligent Routing appeared first on DMG Consulting.