Beyond Philosophy

JULY 26, 2024

Did you ever have an imaginary friend? If so, you already have a leg up on this week’s episode. Chances are you created a mental model of your imaginary friend and could predict with 100 percent accuracy how they might react to a given situation. A mental model is a detailed creation of an imaginary customer that helps you determine how a real-life customer might react to a given situation.

Advertising 221

Advertising Customer Experience Construction Marketing 221

Ambs Call Center

JULY 26, 2024

Discover 9 effective ways to reduce employee absenteeism in the workplace, from improving communication to implementing a call-off hotline. Learn more now!

90

90

Cisco - Contact Center

JULY 26, 2024

Your industrial network directly impacts operational efficiency, security, long-term costs, and the ability to leverage future technologies.

Technology 63

Technology 63

Abby Connect

JULY 26, 2024

In today’s fast-paced business world, efficiency is key. One tool that many companies are turning to for enhanced productivity and cost savings is a call handling service like Abby Connect. The right call handling service for your business can streamline operations and significantly impact your bottom line.

52

52

Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Enterprise

Ann Michaels and Associates

JULY 26, 2024

Creating a customer-centric business involves putting the needs and experiences of customers at the forefront of all business decisions. Here are ten ways to make your business more customer-centric: Understand Your Customers: Conduct regular market research and customer surveys to understand their needs, preferences, and pain points. Develop detailed customer personas to better tailor your products, services, and marketing efforts.

Customer centricity 52

Customer centricity Journey mapping Feedback Metrics 52