Zappix
JANUARY 5, 2024
In today's fast-paced, technology-driven world, businesses are constantly evolving to meet the dynamic needs of their customers. One of the key elements that play a pivotal role in shaping the customer experience is digital engagement. The post Unveiling the Power of Digital Engagement in Customer Service appeared first on Zappix.
Beyond Philosophy
JANUARY 5, 2024
Picture this: Your customers, like individuals, operate on habitual inclinations. So, if they habitually favor a competitor’s product or service, how does one instigate change? Here, we present seven potent ways to turn the tide. But before diving into these transformative strategies, let’s peer into the psychological underpinnings of habits. They possess distinct characteristics: A cue within our environment kickstarts the habitual response.
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AWS Machine Learning
JANUARY 5, 2024
This post was written in collaboration with Bhajandeep Singh and Ajay Vishwakarma from Wipro’s AWS AI/ML Practice. Many organizations have been using a combination of on-premises and open source data science solutions to create and manage machine learning (ML) models. Data science and DevOps teams may face challenges managing these isolated tool stacks and systems.
VirtualPBX
JANUARY 5, 2024
In the rapidly evolving landscape of contemporary business communication, the imperative to stay ahead transcends mere aspiration—it has become an indispensable necessity. VirtualPBX, an industry trailblazer in cutting-edge telephony solutions, has recently unveiled a noteworthy gift for its users— Add-Ons. These innovative enhancements go beyond conventional offerings, providing VoIP administrators with a level of unparalleled ease and convenience that allows them to elevate their virtual phone
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Step-by-step instructions on how to use AI for growth in your contact center Learn how AI can transform your contact center operations. In this ebook, dig into the different AI technologies, then see how each can help automate tasks, streamline service, and turn your contact center from a cost center to a profit house. Plus, we’ll give you practical tips on choosing the right AI tools, getting them up and running, and measuring their impact.
Brad Cleveland Blog
JANUARY 5, 2024
If you want to bring out the best in your team, empower them to make their own decisions, and then back it up with the right amount of direction and support. But how much guidance do employees need? Watch several … Continue reading → The post Empowerment: How Much Guidance Is Too Much – Or Not Enough? appeared first on Brad Cleveland.
Brad Cleveland Blog
JANUARY 5, 2024
If you want to bring out the best in your team, empower them to make their own decisions, and then back it up with the right amount of direction and support. But how much guidance do employees need? Watch several … Continue reading → The post Empowerment: How Much Guidance Is Too Much – Or Not Enough? appeared first on Brad Cleveland.
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