Globitel

JULY 27, 2024

Riyadh, Saudi Arabia 26 Feb 2024. Globitel is excited to announce its participation in Leap 2024, the worlds most attended tech event, scheduled to take place from 4 to 7 March in Riyadh, Saudi Arabia. As one of the leading innovators in the region, Globitel is eager to showcase its latest advancements in AI based CX and Telecom Solutions. Leap 2024 is renowned for bringing together industry pioneers, thought leaders, and innovators from around the globe to explore the future of technology and

Marketing 52

Marketing Technology Management 52

Globitel

JULY 27, 2024

Riyadh Saudi Arabia, 2024 Globitel KSA, a leading provider of telecom and customer experience solutions, is proud to announce the addition of three new ISO certifications to its profile. The company has achieved the ISO 45001 , ISO 22301 , and ISO 27001 certifications, which demonstrate its commitment to safety, business continuity, and information security.

industry standards 52

industry standards Government Healthcare Education 52

Globitel

JULY 27, 2024

Riyadh, 14 May 2024 Globitel, a leading telecom solutions company, is honored to announce its impactful collaboration with a major operator in KSA to implement Workforce Management (WFM) for their shops and branches across the kingdom. The operator has been using Globitels Workforce Management to optimize their call center operations for more than 10 years to forecast staffing needs, create efficient schedules, and balance agent availability with call volumes.

Management 52

Management Government Healthcare Education 52

Globitel

JULY 27, 2024

Riyadh, 26 May 2024 [Riyadh, Saudi Arabia] Globitel, a leading provider of innovative CX and telecom solutions, is proud to announce its collaboration with one of the major telecom operators in Saudi Arabia, to expand the implementation of SpeechLog Retail across their branches. This initiative came after a successful implementation of SpeechLog Retail on a selected number of branches last year, and upon witnessing significant improvement of customer experience visiting those initially selected

Telecommunications 52

Telecommunications Customer Experience Government Healthcare 52

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Contact Center

Globitel

JULY 27, 2024

Riyadh, July 22, 2024 Globitel, a leader in telecom and contact center solutions since 1996, proudly participated as a Gold Sponsor at the 4th Edition E3 Customer Experience Conference 2024 in Riyadh. Known for delivering advanced, scalable, reliable, and cost-effective software solutions, Globitel has been a trusted partner for over 30 telecom operators and thousands of organizations across various sectors, including contact centers, government, education, and healthcare.

Customer Experience 52

Customer Experience Telecommunications Government contact center solutions 52