IPConsul automates operations with Cisco’s industrial IoT secure networking
Cisco - Contact Center
NOVEMBER 8, 2024
Remote sensors and a continuous drip of information transform production efficiency for remote Canadian maple syrup farm.
Fri.Nov 08, 2024
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5 Best Practices for Mass Texting—Dos and Don’ts and Benefits
Ambs Call Center
NOVEMBER 8, 2024
Mass texting is becoming an essential tool for modern business communication. Part of its mainstay is that it's so versatile. Whether it's keeping your customers informed or your employees informed, texting offers an immediate way to reach them. Plus, the high open rates (98%!) and ease-of-use make it a favorite for businesses.
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Leveraging Threat Intelligence in Cisco Secure Network Analytics, Part 2
Cisco - Contact Center
NOVEMBER 8, 2024
You can use public Cisco Talos blogs and third-party threat intelligence data with Cisco Secure Network Analytics to build custom security events.
Getting to the human touch at scale with generative AI in customer success
ChurnZero
NOVEMBER 8, 2024
This guest post is by Jonathan Corbin, founder and CEO of Maven AGI. In the world of customer success, there’s a constant pressure to scale while maintaining that personal touch that keeps customers loyal and engaged. During my time leading HubSpot’s global customer success strategy, we faced a challenge I know many of you are all too familiar with: how do you retain and grow a rapidly expanding customer base without sacrificing the human connection that drives long-term loyalty?
Enterprise ABM Marketing Tools: A Marketers Guide
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Closing 2024 with Style at Cisco Live Melbourne
Cisco - Contact Center
NOVEMBER 8, 2024
Go Beyond with Learning & Certifications at Cisco Live Melbourne. Explore Cisco U. Theatre sessions, exam savings, special offers, and more.
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Converge Your WAN and Security With Cisco Firewall
Cisco - Contact Center
NOVEMBER 8, 2024
Cisco Secure Firewall is a comprehensive offering that simplifies threat protection by enforcing consistent security policies across environments.
Insights Made Clear: Introducing Upgrades to MiaRec's Topic Analysis
MiaRec
NOVEMBER 8, 2024
Understanding your contact center customer interactions is now more crucial than ever. That’s why we’re thrilled to announce an exciting upgrade to MiaRec’s LLM-based Topic Analysis! Our latest features not only enhance the accuracy of topic identification but also provide deeper insights into the relevance of those topics. Here’s what you can expect from this game-changing update.
AWS re:Invent 2024
Concentrix
NOVEMBER 8, 2024
Join us at AWS re:Invent 2024 See the next generation of iX Hello in action! Register Now December 2-6, 2024 Las Vegas, NV Experience effortless deployment of enterprise-scale Conversational and Generative AI assistants with the upcoming iXHello release.
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