Mon.May 20, 2024

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Harnessing Network and Application Performance Insights for Effective Automation

Cisco - Contact Center

Automation is a significant driving force behind speed and an enhanced user experience. Ultimately, what matters to users is the experience they have with the systems and applications being used. By removing manual bottlenecks, systems can operate at their optimal capacity, delivering the desired outcomes efficiently.

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Introducing the Delighted Surveys Web Widget: Set up a web survey in 5 minutes

delighted

When it comes to getting high survey response rates , nothing beats out a survey that meets your users right where they are, on your website or in your app. However, web surveys can be notoriously finicky to implement well, often requiring multiple rounds with designers and developers to get a survey that looks native and triggers seamlessly. Our new Web Widget for Surveys makes it unbelievably easy to set up a native pop-up survey.

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Strengthen Your Security Operations: MITRE ATT&CK Mapping in Cisco XDR

Cisco - Contact Center

Discover how Cisco XDR's MITRE ATT&CK mapping strengthens your security operations. Learn to identify security gaps and improve your cybersecurity posture.

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Between Two Borgs

Help Scout

Two very different approaches to the application of technology in pursuit of a particular goal, the outer edges of the responses that individuals and companies have to every new technology. Between Bjorn Borg and The Borg.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Whole of State: Leveraging Security Platforms in Government

Cisco - Contact Center

The Whole of State program is now providing State and Local Cybersecurity Grant Program funds to measure the cybersecurity health of city and local agencies. Find out the three key areas you need to focus on to make it a success for your community.

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Digital Agent Assist Brochure

Zappix

Revolutionize customer engagement with Zappix’s innovative solution to empower agents, enhance call handling, and elevate customer satisfaction. Digital Agent Assist delivers digital self-service automation tools from the agents directly to customers via text and email messages, providing a seamless and efficient interaction experience. The post Digital Agent Assist Brochure appeared first on Zappix.