AWS Machine Learning

OCTOBER 18, 2024

This post is co-written Rodrigo Amaral, Ashwin Murthy and Meghan Stronach from Qualcomm. In this post, we introduce an innovative solution for end-to-end model customization and deployment at the edge using Amazon SageMaker and Qualcomm AI Hub. This seamless cloud-to-edge AI development experience will enable developers to create optimized, highly performant, and custom managed machine learning solutions where you can bring you own model (BYOM) and bring your own data (BYOD) to meet varied busin

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Scripts APIs Engineering Marketing 100

Ambs Call Center

OCTOBER 18, 2024

Staying in touch with your customers is more important than ever in 2025. Whether you’re sending reminders, promotions, or urgent updates, you need a good mass texting service to get the job done right. But with so many options out there, how do you know which one is best for your business?

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Kapta Customer Success

OCTOBER 18, 2024

The High Cost of Low Empathy in Account Teams Acquiring a new client is 5 to 25 times more expensive than retaining an existing one. This stark statistic highlights the immense value of nurturing strong client relationships built on empathy and emotional intelligence. When sales and cs teams lack these crucial skills, it leads to conflict, misunderstandings, and ultimately, client churn.

Accountability 59

Accountability Sales Management 59

CSM Magazine

OCTOBER 18, 2024

Generative AI continues to take the world by storm. With the ability to generate human-like content such as text, speech, images and video, this groundbreaking technology will revolutionise customer experience (CX) like never before. As explained in Sabio’s new ebook – entitled ‘ Revolutionising the Customer Experience ‘ – Generative AI represents an exciting “second wave” of AI advancement, building on earlier innovations in machine learning focused purely on

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Customer Experience Chatbots Government Scripts 52

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Step-by-step instructions on how to use AI for growth in your contact center Learn how AI can transform your contact center operations. In this ebook, dig into the different AI technologies, then see how each can help automate tasks, streamline service, and turn your contact center from a cost center to a profit house. Plus, we’ll give you practical tips on choosing the right AI tools, getting them up and running, and measuring their impact.

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Concentrix

OCTOBER 18, 2024

Bring humans + AI + data + actions together with Concentrix as your Agentforce implementation partner.

Analytics 48

Analytics Technology 48

Amplifai Coaching Category

OCTOBER 18, 2024

What is Gamification? Learn the definition, elements, applications, benefits, limitations, and future trends.

Gamification 40

Gamification 40

Cisco - Contact Center

OCTOBER 18, 2024

Jason Teller sat down with Marc-André Gilbert, Senior Manager of Transport Planning at Bell Canada, to hear about the company’s network transformation journey using Routed Optical Networking and how it will enable Bell Canada to fulfill its strategic imperative to be the best network in the country while significantly reducing costs.

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Transportation Management 98