Beyond Morale
MAY 15, 2012
Why is it employees want consequences placed on others that they wouldn’t place on themselves? It is very typical that people ask me what my opinion is about certain real-life and hypothetical situations in order to extract my opinion. The other day I was conducting a business briefing and was asked how I would respond to a real situation that my questioner Mark experienced.
Customer Interactions
MAY 6, 2012
'When you hear the word ‘consolidation,’ the first things that come to mind are somewhat negative: shutting down call centers to create a single larger one; saving money by using fewer staff, fewer systems, and reducing overhead; and so on. While on the surface, the main purpose of consolidation might be to save money, consolidation is actually one of the best ways to improve operations.
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Customer Interactions
MAY 28, 2012
'The term PSIM was coined within the physical security industry to describe a software platform that integrates different security systems and sensors. But can’t you do the same with VMS? In this article in the May issue of Security Dealer & Integrator, NICE’s Dr. Bob Banerjee explains why this definition of PSIM barely scratches the surface and gets to the bottom of the question on everyone’s mind: what’s the difference between PSIM and VMS?
Customer Interactions
MAY 8, 2012
'Want to keep up with the latest NICE news and industry trends? I invite you to follow NICE on Twitter. You can also check out the different areas within the NICE Fusion website to read the latest blogs relating to PSIM, video suveillance and public safety, written by our expert authors. Finally, if you’re a YouTube fan, I encourage you to visit the NICE Security YouTube Channel where you’ll find loads of informative video clips about NICE and NICE solutions.
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Customer Interactions
MAY 21, 2012
'With hundreds of millions of users worldwide, and 48 hours of video uploaded every minute, YouTube has become one of the most visited and subscribed to sites on the web. And it’s no wonder why. By its very visual nature, YouTube is the perfect medium for absorbing and understanding information. In fact, YouTube has become a platform for all kinds of learning – including admittedly, some that isn’t exactly essential.
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