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Posh Pools and Easy A’s: Students as Customers in Higher Education

Beyond Philosophy

In a recent New York Times article , writer Frank Bruni laments the erosion of higher education as a result of the growing adoption of a consumer model positioning students as customers and colleges as mere providers of goods and services. To be fair, higher education is only following the herd.

Education 170
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We Work Hard to Make It Look Easy

ShepHyken

Whether it’s sports, entertainment, or business, some people are so good that what they do looks easy. My friend Norman Beck recently shared a quote that inspired him: We work hard to make it look easy. Isn’t that what the best people do? Or consider the simplicity of ordering a product from Amazon.

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How to set up a customer education program from scratch 

ChurnZero

Customer education is essential for the success of your product. However, not all companies have roles dedicated to customer education, and when customer education does become a priority, it can feel overwhelming to build a customer education program from scratch. It doesn’t have to be. It doesn’t have to be.

Education 107
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Majoring in Customer Experience

CX Accelerator

I first wanted to understand a bit about the educational background of CX professionals and gain insight into their individual journeys to careers in CX. Sure, there are a variety of seemingly logical choices like business administration, marketing, computer science, psychology, and a variety of others but are these the best choice?

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Brain Fog HQ: Memory Enhancement Techniques for Professional Development

Speaker: Chester Santos – Author, International Keynote Speaker, Executive Coach, Corporate Trainer, Memory Expert, U.S. Memory Champion

In this entertaining and interactive presentation, Chester Santos, "The International Man of Memory," will assist you in developing life-changing skills that will greatly enhance your professional development and lifelong learning. At best, brain fog makes you slower and less efficient.

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Guest Post: 5 Inevitable Tips That Can Ensure a Superb Customer Experience

ShepHyken

Content can be designed to raise revenue, sell products, educate, or entertain the consumers. The same study highlighted that 73% of customers worldwide love to watch videos on social media that are entertaining. #3. Replying to comments can help in increasing customer loyalty towards the brand. Post-sale monitoring.

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7 Books that changed our lives, will they change yours? – Essential summer reading

Beyond Philosophy

Rose has some entertaining examples where he illustrates that point. The second half of the book is the implications of this truth for education, business, and politics, to name a few. She talks about the implications of learning from failure for kids in education, new social policies, and the prison system in the US, among others.