Cincom

MARCH 6, 2025

While this diversified approach expands reach and revenue potential, it also introduces significant pricing complexities that can impact profitability, brand perception, and customer trust. Additionally, automated workflows reduce the risk of pricing miscalculations, keeping margins intact while maximizing revenue potential.

Automotive 40

Automotive Revenue potential CRM Sales 40

Mindtouch

JULY 31, 2017

Building Revenue Potential (and the Future) Through Knowledge. you will know what content helped close a sale, what content helped close a case, or what content was missing to help seal the upsell. KCS creates an engine of content that can be measured and optimized continuously.

Average Handle Time 48

Average Handle Time Self service Revenue potential Upselling 48

JustCall

AUGUST 8, 2023

Source In addition to embracing the role of a recommender system, conversational AI can also unlock upselling and cross-selling opportunities. With information on customer purchase patterns, online behavior, and preferences, conversational AI can pitch products to increase average order value and maximize revenue potential.

Sales 52

Sales Upselling Revenue potential Customer centricity 52

SmartKarrot

MAY 19, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identifying Sitecore advocates and supporting sales to grow the account (up/cross selling).

Revenue potential 19

Revenue potential Government Upselling Consulting 19

JivoChat

APRIL 13, 2021

Increases revenue potential. Upsell or cross-sell customers on your offers. Create a searchable knowledge base for users on your site and optimize it for external search engines, like Google and Bing. A growing ticket volume doesn’t necessarily translate to rising profits. Lower cart abandonment rates.

Customer Service 40

Customer Service Chatbots Self service Abandon rate 40

SmartKarrot

APRIL 24, 2020

Investment in the client relationship holds great revenue potential and it is necessary to make sure that it goes well. They have been a part of the renewing, upselling and cross-selling processes for a long time. The goal of an account manager is solely to get renewals, cross-sells, and upsells.

Management 11

Management SaaS Accountability Customer retention 11

CCNG

DECEMBER 4, 2024

Effective QA practices can boost agent confidence, enhance customer loyalty, and drive significant revenue growth. Read the fourth article in this series to discover how better QA can transform your contact center into a powerful revenue-generating engine. Upselling, when done correctly, can dramatically boost revenue.

Contact Center 195

Contact Center CCNG Upselling Revenue potential 195