Quality Contact Solutions

JULY 19, 2018

QCS has 70+ employees working on behalf of this client on a daily basis, including outbound sales, inbound sales, inbound customer service and inbound technical support. Program Type: Business to business sales. Contact types: Outbound calls. Professional Trade Association Case Study.

Telemarketing 63

Telemarketing Inbound sales Outbound sales outsourcing 63

Vcaretec

JULY 18, 2023

Identify Failures Minor setbacks are inevitable with complex enterprises. Inbound customer support: Handling incoming calls, emails, chats, and other communication channels to assist customers with inquiries, issues, and requests. Make sure you comprehend their reporting and that your criticism is precise, useful, and impartial.

outsourcing 98

outsourcing Call Center Contact Center Best practices 98

JustCall

APRIL 5, 2022

Sales Dialers: A Must-Have VoIP Feature. The sales dialer acts as a co-pilot for sales teams. A built-in feature for outbound sales campaigns, a sales dialer increases sales productivity by as much as 200%. What is a sales dialer? Enables convenience you and your team needs.

voip 52

voip CRM Interactive Voice Response Sales 52

TeleDirect

APRIL 4, 2025

Whether you’re a startup, a mid-sized business, or a large enterprise, maintaining excellent customer communication is critical to long-term success. Examples include: Customer support and service Order taking and processing Help desk and technical support Inquiries and product information Appointment scheduling 2.

Call Center 62

Call Center Interactive Voice Response Technical Support outsourcing 62