This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
You know your wallet is stuffed with membership cards (roadside assistance, your local gym, and Costco) and your front porch welcomes monthly subscription boxes (Blue Apron, Trunk Club, and Honest Essentials), while your go-to entertainment is no longer cable TV but subscription-based media (Netflix, Hulu, and Amazon Prime.)
The rise of digital commerce and the growth of social media have given consumers powerful tools to share their thoughts and feedback with brands. The moral of the story? The ability for customers to tout their distinct opinions with far-reaching audiences is a new phenomenon that has shifted the way brands must think and operate.
Use coaching and feedback for employee development. Takeaway: If a remote employee is calling you after work hours, entertain the call. Some tips to boost team motivation and morale are: . Regularly share positive feedback. So, what to do? Enhance communication by leveraging technology. How do you motivate a remote team?
Whether it’s a picnic in the park or a fun day at a local entertainment venue, the goal is to create an atmosphere where your team can unwind and bond. Recognizing individuals for their specific strengths and achievements can boost morale and motivate your team. From productivity to morale, everything starts with your people.
FlexJobs found that of the companies that allow remote work, 85% increased productivity, 90% improved employee morale, and 77% reduced operating costs. And, it’s how you’ll keep work-life balance and morale high for your agents. Let’s say you reviewed a handful of agent interactions and left feedback in-line on the interactions.
If you receive great feedback and customer stories, don’t be shy about sharing those reviews – people trust other people’s opinions more than they trust advertising. When you motivate your customers like FitBit and Gold’s Gym do, it boosts their morale and makes them want to keep coming back for more. Involve Your Customers.
Instead, setting aside half a day, or possibly a weekend morning, for employees to come in and take part in a team-bonding event is a smart way to build morale. Activities like an in-office Escape Room (easily downloaded off the web) and a Scavenger Hunt are both entertaining and free of charge. Provide free online training courses.
To boost employee morale, set goals that are both attainable and demanding. You might also have a ‘thank you’ brunch with free meals, gifts, entertainment, and other activities. Customer feedback and reviews may be found in almost any place on the internet. Automate manual work.
The questionnaire, developed by Ultimate’s in-house industrial-organizational (I-O) psychologist, is to address employees’ needs during the current COVID-19 pandemic, but leaders can also leverage the survey to support their people, boost morale, and preserve trust throughout the organization.
This can guide training modules for agents, infrastructure upgrades, and even feedback to the product or service teams about prevalent issues. When customers feel informed and entertained, their perceived wait time reduces, leading to enhanced satisfaction levels. Lean more about the NobelBiz OMNI+ Skill-Based Routing System here.
With a surprisingly relatable, conversational and very entertaining style, David delivers profoundly insightful and hard-hitting content to business audiences across a broad range of industries and categories. She is often quoted in industry journals on leading morale, employee engagement, customer experience, and teamwork.
We’ve compiled a list of six things to keep in mind when attempting to scale your teams and business, all while sprinkling in a bit of humor to keep you entertained. Investing in their growth not only improves their performance but also boosts morale and employee retention. But fear not, ambitious managers!
We’ve compiled a list of six things to keep in mind when attempting to scale your teams and business, all while sprinkling in a bit of humor to keep you entertained. Investing in their growth not only improves their performance but also boosts morale and employee retention. But fear not, ambitious managers!
We organize all of the trending information in your field so you don't have to. Join 34,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content