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Role of Customer Service in iGaming by Revpanda

CSM Magazine

The iGaming industry thrives on its ability to offer immersive experiences, seamless gameplay, and unmatched entertainment. By prioritizing player-centric strategies and aligning them with industry standards, Revpanda ensures that iGaming platforms can maintain a competitive edge while fostering long-term user loyalty.

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Effective Customer Service Strategies from the World’s Biggest Brands

Fonolo

The bot didn’t just delight and entertain customers who were frustrated with their lack of sleep; it also provided the company with important information about their target customers (specifically, it collected a high volume of their mobile phone numbers). Meeting the Industry Standard of Service Level. Plus so Much More!

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends.

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How to Use Data Analytics to Improve High Roller Casino Customer Service

CSM Magazine

Collaboration with Entertainment Partners High rollers seek more than just gaming; they desire a holistic entertainment experience. Data analytics can help casinos identify preferred entertainment options among their high roller clientele.

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How 20 Minutes empowers journalists and boosts audience engagement with generative AI on Amazon Bedrock

AWS Machine Learning

Given the reasoning capabilities of LLMs, we decided to develop an automated per-article brand safety assessment based on industry-standard guidelines to provide advertisers with a real-time, granular view of the brand safety of 20 Minutes content.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers.

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Top sales trends to improve your business in 2019

CrazyCall

Since they grow up with online shopping, they are used to industry standard. Customers prefer to use mobile devices to browse through the web but also for purchasing, data checks, entertainment. Gen Z prefers a more personalized approach, with ad campaigns tailored to them and customized loyalty programs. On point UX/UI design.

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