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5 Things Pro Wrestling Teach Us About Customer Service

Steve DiGioia

I have many fond memories as a kid watching some of the greats like Bruno Sammartino, Pedro Morales, Andre the Giant, Chief Jay Strongbow, George the Animal Steele, and many more. The fans need to be entertained and the wrestler won’t let them down. You’ll be entertained and your service mindset will be recharged. Well, plenty.

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Guest Blog: Create Amazing Impacts with 15 Minutes and 15 Dollars or Less

ShepHyken

The moral of the story? Andy Masters, MA, CSP is author of the award-winning book “Kiss Your Customer: 77 Reasons Why Sales & Service Are Just Like Dating & Relationships,” and presents entertaining programs on leadership, sales/service and personal development topics. Pretty cool.

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Mobile Technology and Gaming Create Better Customer Experiences

Win the Customer

In the work environment, gamification may be employed as a training tool or employee morale initiative and in turn, improve customer service experiences. If […].

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Improving Customer and Employee Retention: Tips and Strategies

Joe Rawlinson

Looking forward to a great meal provided by the company can also help boost employee morale. Employee Appreciate/Client Entertainment Dinners. Client entertainment can be a blast for those responsible for wining and dining the clients. There are going to be those on the staff that are better than others at entertaining.

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Nancy Friedman: 7 Steps to Satisfied Customers

Bill Quiseng

Named by meeting planners as one of their “favorite speakers” by Meetings and Conventions Magazine, she has a natural gift for entertaining an audience that will engage and inspire every attendee to deliver a better customer experience. (Can you tell I’m a big fan?)

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Effective Customer Service Strategies from the World’s Biggest Brands

Fonolo

The bot didn’t just delight and entertain customers who were frustrated with their lack of sleep; it also provided the company with important information about their target customers (specifically, it collected a high volume of their mobile phone numbers). The moral of the story? Call Center 101: The Golden Rules of SLAs.

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Tips for Managing a Remote Customer Service Team

ProProfs Blog

Takeaway: If a remote employee is calling you after work hours, entertain the call. Some tips to boost team motivation and morale are: . However, the same is not possible for your remote team employees. So, to prevent them from feeling disconnected, ensure that you are always available to them. How do you motivate a remote team?