Remove Entertainment Remove Morale Remove Personalization
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Guest Blog: Create Amazing Impacts with 15 Minutes and 15 Dollars or Less

ShepHyken

The moral of the story? As great as we think we are at what we do, there is another person, or another company, who can probably perform the same function or service just as well as we can, for about the same price. Pretty cool. I was re-booked there the following year, right? So, what makes the difference? The little things.

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5 Things Pro Wrestling Teach Us About Customer Service

Steve DiGioia

I used to take the train from my home in Brooklyn, NY to Madison Square Garden in Manhattan each month to watch the matches in person. I have many fond memories as a kid watching some of the greats like Bruno Sammartino, Pedro Morales, Andre the Giant, Chief Jay Strongbow, George the Animal Steele, and many more. It was so much fun.

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Elevate your marketing solutions with Amazon Personalize and generative AI

AWS Machine Learning

Research shows that the most impactful communication is personalized—showing the right message to the right user at the right time. According to McKinsey , “71% of consumers expect companies to deliver personalized interactions.” How exactly do Amazon Personalize and Amazon Bedrock work together to achieve this?

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Improving Customer and Employee Retention: Tips and Strategies

Joe Rawlinson

Looking forward to a great meal provided by the company can also help boost employee morale. A person complaining that the food available doesn’t fall in line with their new ketogenic or paleo diet likely would complain in any scenario. Employee Appreciate/Client Entertainment Dinners.

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Tips for Managing a Remote Customer Service Team

ProProfs Blog

Every person has a different understanding and perspective of everything in general. Takeaway: If a remote employee is calling you after work hours, entertain the call. You and your employees can check customer history, use data for actionable insights, and also offer personalized customer experiences because of it.

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Empowering Your Team to Deliver Kick-Ass Customer Experience

BlueOcean

You know your wallet is stuffed with membership cards (roadside assistance, your local gym, and Costco) and your front porch welcomes monthly subscription boxes (Blue Apron, Trunk Club, and Honest Essentials), while your go-to entertainment is no longer cable TV but subscription-based media (Netflix, Hulu, and Amazon Prime.)

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7 Reasons Why Remote Culture is Your Secret Weapon

VirtualPBX

It costs less to hire people outside of your immediate area, as you don’t have to provide them with travel, entertainment, or transportation. This makes sense because if you talked face-to-face with each person all day long, you wouldn’t have much time left over for other things. Remote culture fosters communication.