Callminer

AUGUST 1, 2017

Prior to co-founding C3 Metrics, Greenfield was a recognized thought leader in the area of Branded Content as publisher of Branded Entertainment Monthly, a joint effort with VNU Media, detailing industry statistics, gaps, and trends. Through outsourcing their Quality Assurance to a country that offers labor at a lower wage.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Anexa BPO

JULY 7, 2022

Much the same as the in-person model, a virtual event needs to be uniquely designed, with strong elements of excitement, education, and entertainment, depending on its focus. With 20 years of experience in the outsourcing field, we manage a pool of highly trained, bilingual (Spanish and English) agents. And how much?

outsourcing 52

outsourcing Entertainment Technical Support Education 52

Acquire BPO

AUGUST 26, 2024

About Acquire BPO Acquire BPO is an award-winning global business process outsourcing provider that offers a wide range of services including contact center, customer service, sales, back-office functions, technical support, automation, and artificial intelligence (AI) consulting. For more information, visit www.acquirebpo.com.

Business Process Outsourcing 52

Business Process Outsourcing Chatbots Transportation outsourcing 52

Acquire BPO

AUGUST 26, 2024

About Acquire BPO Acquire BPO is an award-winning global business process outsourcing provider that offers a wide range of services including contact center, customer service, sales, back-office functions, technical support, automation, and artificial intelligence (AI) consulting. For more information, visit www.acquirebpo.com.

Surveys 52

Surveys Business Process Outsourcing Chatbots Transportation 52

Global Response

JANUARY 9, 2023

In many cases, though, the types of service or support needed are similar: asking questions about a specific product, needing technical support, providing payment or billing support, or giving general information.

B2B 62

B2B B2C Customer Service Self service 62

Netomi

JANUARY 5, 2022

With a surprisingly relatable, conversational and very entertaining style, David delivers profoundly insightful and hard-hitting content to business audiences across a broad range of industries and categories. Jeremy has more than 19 years of experience as a customer service professional leading high performing teams in the contact center.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98