AWS Machine Learning

AUGUST 10, 2023

SageMaker services, such as Processing, Training, and Hosting, collect metrics and logs from the running instances and push them to users’ Amazon CloudWatch accounts. SageMaker has native integration with the Amazon EventBridge , which monitors status change events in SageMaker. Analyzing log data with CloudWatch Log Insights queries.

Scripts 98

Scripts Accountability Metrics Best practices 98

AWS Machine Learning

MAY 16, 2024

The data preprocessing batches were created by writing a shell script to run Amazon EMR through AWS Command Line Interface (AWS CLI) commands, which we registered to Airflow to run at specific intervals. With Amazon EMR, which provides fully managed environments like Apache Hadoop and Spark, we were able to process data faster.

Personalization 127

Personalization APIs Scripts Technical Support 127

CSM Magazine

JANUARY 2, 2025

Training isnt a one-and-done event. Empathy in Customer Interaction Scripts Customer interaction scripts can easily sound roboticunless you build empathy into them. While scripts are useful for guiding conversations, they work best when framed with language that feels human and heartfelt.

Customer Support 52

Customer Support Scripts Healthcare Feedback 52

AWS Machine Learning

NOVEMBER 1, 2022

When the registered model meets the expected performance requirements after a manual review, you can deploy the model to a SageMaker endpoint using a standalone deployment script. Finally, we use another Lambda function to register the ML model and the performance metrics to the SageMaker model registry. SageMaker pipeline steps.

Scripts 101

Scripts APIs Metrics Engineering 101

AWS Machine Learning

AUGUST 7, 2024

Registering the model invokes a default Amazon CloudWatch event associated with SageMaker model registry actions. The CloudWatch event is consumed by Amazon EventBridge , which invokes another Lambda This Lambda function is tasked with starting the SageMaker approval pipeline. We now explore this script in more detail.

Government 118

Government Benchmark Scripts Enterprise 118

CSM Magazine

JANUARY 2, 2025

Training isnt a one-and-done event. Empathy in Customer Interaction Scripts Customer interaction scripts can easily sound roboticunless you build empathy into them. While scripts are useful for guiding conversations, they work best when framed with language that feels human and heartfelt.

Customer Support 52

Customer Support Scripts Healthcare Feedback 52

Outsource Consultants

MARCH 18, 2025

Businesses experience fluctuations in call volumes due to seasonal changes, marketing campaigns, or unexpected events. In essence, outsourcing allowed the company to scale support capacity quickly without sacrificing quality , and even improve service metrics by dedicating internal experts to the most critical tasks.

Call Center 67

Call Center outsourcing First call resolution Average Handle Time 67

AWS Machine Learning

SEPTEMBER 12, 2023

The Github merge event triggers our Jenkins CI pipeline, which in turn starts a SageMaker Pipelines job with test data. This merge event now triggers a SageMaker Pipelines job using production data for training purposes. This acts as a test to make sure that codes are running as expected.

Management 130

Management APIs CRM Metrics 130

Spearline

JULY 21, 2022

Consequently, no other testing solution can provide the range and depth of testing metrics and analytics. And testingRTC offers multiple ways to export these metrics, from direct collection from webhooks, to downloading results in CSV format using the REST API. Happy days! You can check framerate information for video here too.

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

JANUARY 8, 2024

The first allows you to run a Python script from any server or instance including a Jupyter notebook; this is the quickest way to get started. In the following sections, we first describe the script solution, followed by the AWS CDK construct solution. The following diagram illustrates the sequence of events within the script.

Scripts 127

Scripts Construction APIs Healthcare 127

AWS Machine Learning

JULY 25, 2024

The node recovery agent is a separate component that periodically checks the Prometheus metrics exposed by the node problem detector. Additionally, the node recovery agent will publish Amazon CloudWatch metrics for users to monitor and alert on these events. kubectl get node NAME STATUS ROLES AGE VERSION ip-100-64-1-48.us-east-2.compute.internal

Construction 114

Construction Metrics Scripts Engineering 114

AWS Machine Learning

SEPTEMBER 7, 2023

These tags can then be referenced in the cost explorer to filter and aggregate total pipeline run cost, as shown in the following example: sklearn_processor = SKLearnProcessor( framework_version=’0.20.0’, instance_type=’ml.m5.xlarge, Start with the following code: %%writefile lambdafunc.py Start with the following code: %%writefile lambdafunc.py

Best practices 126

Best practices Scripts Construction APIs 126

AWS Machine Learning

JANUARY 5, 2024

Continuous integration and continuous delivery (CI/CD) pipeline – Using the customer’s GitHub repository enabled code versioning and automated scripts to launch pipeline deployment whenever new versions of the code are committed. When defined events occur, EventBridge can invoke a pipeline to run in response.

Management 134

Management APIs Engineering Government 134

Interaction Metrics

APRIL 24, 2025

Introduced by Matt Dixon and Corporate Executive Board (CEB) in 2010, CES is now a core metric in many customer experience programs. Interaction Metrics is a leading survey company. Weve seen how strategically measuring your customer effort score can reveal moments of struggle that other metrics miss. One question. One number.

Customer effort 48

Customer effort Metrics Surveys Self service 48

AWS Machine Learning

JANUARY 10, 2023

From there, we dive into how you can track and understand the metrics and performance of the SageMaker endpoint utilizing Amazon CloudWatch metrics. Metrics to track. Before we can get into load testing, it’s essential to understand what metrics to track to understand the performance breakdown of your SageMaker endpoint.

Best practices 101

Best practices Scripts APIs Metrics 101

Interaction Metrics

MARCH 27, 2025

At Interaction Metrics, our approach to increasing customer retention is informed by the real problem with most customer feedback surveys: theyre impersonal, ineffective, and often ignored. Use real conversations, not scripts, to empathize genuinely: Genuine conversations build trust. But if its low, what can you do to improve it?

Customer retention 62

Customer retention Metrics Surveys Advertising 62

AWS Machine Learning

NOVEMBER 24, 2023

SageMaker Canvas now collects Amazon CloudWatch metrics that provide insight into app usage and idleness. This allows an administrator to define a solution that reads the idleness metric, compares it against a threshold, and defines a specific logic for automatic shutdown.

APIs 124

APIs Metrics Engineering Scripts 124

AWS Machine Learning

AUGUST 24, 2023

SageMaker Profiler provides Python modules for annotating PyTorch or TensorFlow training scripts and activating SageMaker Profiler. You can also use optional custom annotations to add markers in the training script to visualize hardware activities during particular operations in each step. For more information, refer to documentation.

Scripts 98

Scripts Metrics Finance Enterprise 98

AWS Machine Learning

SEPTEMBER 28, 2023

Accurate forecasting in these regions is important in determining how likely an extreme event is and whether to raise an alarm. In energy, weather, and healthcare sectors, accurate forecasts of infrequent but high-impact events such as natural disasters and pandemics enable effective planning and resource allocation.

Engineering 120

Engineering Metrics Construction Government 120

Spearline

AUGUST 26, 2022

Well, good news; at Spearline, we have a powerful scheduling tool that will execute test scripts in front of your WebRTC application at any interval throughout the day and night, alerting you to issues before your users even notice. In the event of a monitor execution failure, UpRTC will retry the execution immediately.

Scripts 98

Scripts Benchmark Metrics Contact Center 98

AWS Machine Learning

SEPTEMBER 7, 2023

This process requires breaking down data into three categories: 1) measurements available from the physical system, 2) the set of actions that can be taken upon the system, and 3) a numerical metric (reward) of equipment performance. Select the best training run based on training metrics. Train the algorithm on that data.

Metrics 126

Metrics Engineering Scripts Accountability 126

AWS Machine Learning

APRIL 19, 2024

Solution overview In this section, we present a generic architecture that is similar to the one we use for our own workloads, which allows elastic deployment of models using efficient auto scaling based on custom metrics. The reverse proxy collects metrics about calls to the service and exposes them via a standard metrics API to Prometheus.

Metrics 126

Metrics APIs Scripts Construction 126

AWS Machine Learning

AUGUST 29, 2023

Batch inference The SageMaker batch inference pipeline runs on a schedule (via EventBridge) or based on an S3 event trigger as well. If the model quality metric (for example, RMSE for regression and F1 score for classification) doesn’t meet a pre-specified criterion, the model quality check step is marked as failed.

Scripts 98

Scripts APIs Enterprise Accountability 98

Fonolo

OCTOBER 26, 2022

You’ll scramble to find new talent, and your customer experience, profits, and metrics will suffer. Call center agents have pretty restrictive jobs, set hours, and scripts to follow. Consider hosting online social events where employees can gather and play games, or learn to paint with a guided online group painting session.

Call Center 142

Call Center Abandon rate Education Contact Center 142

AWS Machine Learning

MAY 30, 2023

With SageMaker Processing, you can bring your own custom processing scripts and choose to build a custom container or use a SageMaker managed container with common frameworks like scikit-learn, Lime, Spark and more. This is a great way to test your scripts before running them in a SageMaker managed environment.

Scripts 96

Scripts Best practices Metrics APIs 96

AWS Machine Learning

SEPTEMBER 8, 2023

This solution uses our event-driven services Amazon EventBridge , AWS Step Functions , and AWS Lambda to orchestrate the process of extracting metadata from the images using Amazon Rekognition. It produces high-quality embeddings and has one of the top performance metrics according to Hugging Face’s evaluation results.

APIs 126

APIs Scripts Entertainment Personalization 126

AWS Machine Learning

MAY 10, 2023

Examples of such use cases include scaling up a feature engineering job that was previously tested on a small sample dataset on a small notebook instance, running nightly reports to gain insights into business metrics, and retraining ML models on a schedule as new data becomes available.

Scripts 101

Scripts Automotive Engineering Enterprise 101

AWS Machine Learning

FEBRUARY 20, 2024

Trusted by the biggest names in entertainment, ZOO Digital delivers high-quality localization and media services at scale, including dubbing, subtitling, scripting, and compliance. This S3 bucket was configured to emit an event when new files are detected within it, triggering an AWS Lambda function.

Technology 130

Technology Scripts Engineering Entertainment 130

AWS Machine Learning

NOVEMBER 9, 2023

Policy 6 – Attach CloudWatchEventsFullAccess , which is an AWS managed policy that grants full access to CloudWatch Events. Under Advanced Project Options , for Definition , select Pipeline script from SCM. For Script Path , enter Jenkinsfile. For SCM , choose Git. For Repository URL , enter the forked GitHub repository URL.

Scripts 122

Scripts Accountability Best practices Engineering 122

Pointillist

JULY 25, 2018

Success Metrics for the Team. Ultimately, the biggest success metric for the Champion is to be able to show the Executive Sponsor and key Stakeholders that real business value has been gained through the use of customer journey analytics. Success Metrics for the Project. Success Metrics for the Business. Churn Rate.

Analytics 93

Analytics Government Metrics APIs 93

AWS Machine Learning

MAY 30, 2024

The company’s Data & Analytics team regularly receives client requests for unique reports, metrics, or insights, which require custom development. A user sends a question (NLQ) as a JSON event. A lightweight approach was taken to quickly build the required technical and business catalogs using custom scripts.

Real estate 130

Real estate APIs Metrics Construction 130

AWS Machine Learning

NOVEMBER 28, 2022

This pipeline automates and connects the data preprocessing, model training, model metrics tracking in SageMaker Experiments, data postprocessing, and, model cataloging in SageMaker model registry. The key file for deployment is the shell script deployment/deploy.sh. Sources the virtual environment activation script.

Scripts 98

Scripts Accountability Call flow Consulting 98

Call Journey

JUNE 23, 2019

It’s a busy month of June for Call Journey, the leading pioneer in Conversation Analytics, as it takes part in another headliner contact center event of the year. This time, the team heads to the city of lights, Las Vegas, for the 20th anniversary of Customer Contact Week (CCW), the world’s largest customer contact event!

Upselling 40

Upselling Engineering Analytics Scripts 40

Call Journey

JUNE 23, 2019

It’s a busy month of June for Call Journey, the leading pioneer in Conversation Analytics, as it takes part in another headliner contact center event of the year. This time, the team heads to the city of lights, Las Vegas, for the 20th anniversary of Customer Contact Week (CCW), the world’s largest customer contact event!

Upselling 40

Upselling Engineering Analytics Scripts 40

Comm100

NOVEMBER 2, 2017

A customer satisfaction survey is a metric that helps companies and/or employees gauge the satisfaction level of their customers. The customer satisfaction survey is an important metric for everyone involved in the company. Free Download] 120+ Ready-to-Use Live Chat Scripts for Both Sales and Customer Service. Download Now.

Surveys 84

Surveys Feedback Scripts Customer Service 84

Enghouse Interactive

JUNE 11, 2021

The reason for this is that psychologically humans recall events based on both how they felt at the peaks or troughs of an interaction, and at their very end. That often means there are strict processes and scripts in place for agents to follow, and they are incentivised to deliver service efficiently, time after time.

Airlines 93

Airlines Scripts Banking Self service 93

CSM Magazine

MARCH 24, 2025

Flexible Resources Customer demand can fluctuate for reasons like seasonal events or sudden popularity of a product. Developers can also gather real-time metrics, which can guide updates that benefit both employees and customers. A well-implemented cloud infrastructure adjusts its capacity in response.

Best practices 52

Best practices Analytics Finance Big data 52