JustCall

APRIL 4, 2023

In this blog, we will explore 10 remarkable inbound call center sales techniques and training methods that can help your business succeed. So, let’s dive in and learn how to turn every call into a successful sale! What Is Call Center Inbound Sales Training?

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NobelBiz

JANUARY 16, 2024

According to Forbes “call center metrics are a vital source of truth when it comes to finding answers to important questions such as “Are your customers happy?”, “Are you providing better support and service than your competitors?”, It provides supervisors with an instant view of important metrics and agent performance in real-time.

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NobelBiz

JULY 9, 2020

What Metrics Matter to Consumers Post-COVID? The previously cited study mentions “~75% consumers with strong preference to exercise and healthy eating post-crisis”. These metrics are unsurprisingly relevant for both B2B and B2C – given that everyone is affected by the crisis in one way or another. And they are smart in doing so.

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JustCall

APRIL 13, 2020

Following this, you need to carry out the lead scoring exercise. Work with your marketing team to combine your marketing qualified leads and sales qualified leads. Taking your sales reps through a structured onboarding program will really go a long way to help them understand product details. 4-Week Sales Training Program Guide.

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JustCall

MARCH 13, 2020

Another important question to contemplate is if you need to amp up your sales costs or on the contrary cut down? Importantly, are you tracking your sales effectively? You need to be looking at the right set of metrics to keep your performance on the track. Conduct a feedback meeting with your sales team.

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