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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. Agents can also send feedback directly to script authors to further improve processes.

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Why a Managed Service Provider is Essential for Real Estate Success​

Momentum Telecom

The real estate industry is rapidly evolving thanks to new technology, shifting consumer expectations, and regulatory changes. More than ever, real estate is an omnichannel experience that leverages multiple communications channels and platforms to streamline the customer experience. What Do Managed Service Providers Do?

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2024 VirtualPBX Year in Review

VirtualPBX

VirtualPBXWrapped New Products 3 1 2 3 AirDial Contact Center SecureTeam AirDial With Business Phone as our core product for years, we’ve seen our real estate customers in particular face challenges with maintaining emergency lines tied to elevators, fire alarms, security panels, and gate phones.

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What to Consider When Outsourcing Customer Service in the Healthcare Industry

Global Response

For example, outsourcing can: reduce labor costs, by providing on-demand labor for call centers, customer service, administrative tasks and other non-clinical functions reduce HR costs by outsourcing HR functions or hiring an outsourced team reduce real estate and overhead costs by using outsourced teams Access to skilled and trained professionals.

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Nov 22 – Customer Success Jobs

SmartKarrot

Perform analysis of real estate properties for customers utilizing the industry-leading technology. Provide high-level technical support to customers and collaborate with Support to escalate and resolve complex customer issues. This is not a sales role!). Communicating with clients and addressing any concerns.

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Nov 09 – Customer Success Jobs 

SmartKarrot

You will serve as project manager and leader for cross-functional initiatives such as standing up a CS/Sales qualified lead engine process, building out a retention strategy for the individual Loan Officer and Real Estate customers, and developing a feedback forum for product development initiatives rooted in the voice of the customer.

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Jun 10 – Customer Success Jobs

SmartKarrot

Collaborate cross-functionally on behalf of the brand customers to deliver feedback, prioritization, and optimizations to the product, sales, real estate, and marketing teams. Build and maintain a deep knowledge of Leap Platform, its related features and products as well as Real Estate pipeline and process.