Feedback Seminar Upselling 
CSM Magazine
MARCH 24, 2025
Customer training through an LMS optimizes onboarding, lessens employee turnover (increases retention), and presents several opportunities for upselling. Watching a three-minute video is much more achievable than a half-day seminar. Once you know your training audience, it will be easier to proceed. Make sure that does not happen.
ProProfs Blog
MAY 29, 2020
Collect Customer Feedback: Who better than the customer to tell you in their own words of their customer journey. Create customer feedback surveys and send them out to your customers. Create these feedback surveys to understand the nature of your customer’s journeys and how they navigate across various touchpoints.
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Quality Contact Solutions
JANUARY 27, 2022
You can find anything from helpful tips to a geographically convenient inside sales seminar to attend with a quick Google search. Increase Sales by Upselling. Upselling is another common technique to increase sales but cannot be rooted in the sole purpose of increasing sales.
TeleDirect
JULY 1, 2021
Want to ensure your next big seminar gets the most people in the seats? The goal of every firm is to transition from prospecting to upselling – and that’s the main goal of any appointment setting platform. Telesales & upsells. Constant feedback. Inbound call centers don’t get all the customer feedback priority.
ChurnZero
AUGUST 14, 2020
Track free-trial users for upsell opportunities to convert to paid users. Solicit feedback to measure customer sentiment toward your product or business. Integrate NPS into a customer’s overall health score to factor in subjective customer feedback. What are the benefits of integrating with Customer Success software?
SharpenCX
FEBRUARY 24, 2023
This helps banks identify cross-selling and upselling opportunities in order to provide products that will help customers reach their financial goals. Four out of ten workers remain actively disengaged when they get little or no feedback from their employers. Training doesn’t have to involve a half-day seminar. Remember, A.B.T.,
SharpenCX
APRIL 28, 2021
So, I’m here for a quick philosophy seminar. Ramp up coaching in your contact center and carve out time to give feedback to your agents daily. Use in-line training to leave feedback directly on interactions, so your agents have context for where to improve. Give direct feedback. Giving constructive feedback is hard.
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