ProProfs Blog

NOVEMBER 22, 2021

Student survey questions help school administrators to periodically collect feedback and suggestions from the students to improve student engagement. 75+ Student Survey Questions for Valuable Students Feedback. Public transportation. This can be simply done by frequently sending out student surveys. School parking.

Surveys 78

Surveys Feedback Education Transportation 78

GetFeedback

APRIL 15, 2019

Do you need help with transportation? You can prevent logistical problems by offering to help out-of-town visitors find reliable transportation from their hotel to your venue. Simply provide a list of taxi services they can contact, as well as any public transportation that they can take to your venue.

Surveys 83

Surveys Transportation Feedback Marketing 83

Hello Customer

MARCH 15, 2023

Our AI, ISAAC (short for Industry-Specific Analysis and Categorization) turns feedback into detailed insights by applying fine-grained topic categorization and sentiment analysis to the feedback you receive. For example: what if the feedback categories don’t fully match with your internal KPIs ?

Feedback 52

Feedback Transportation Personalization Consulting 52

GetFeedback

APRIL 29, 2019

Text message (SMS) surveys are a great solution for gathering feedback from customers who are on the go. Not only does SMS have a high engagement rate, but according to a study conducted by the University of Michigan , people are more likely to give accurate feedback over text. Phone support feedback. Purchase feedback.

Surveys 106

Surveys Healthcare Transportation Feedback 106

AskNicely

NOVEMBER 7, 2018

Win New Customers — Leverage word-of-mouth marketing to build strong acquisition campaigns and create brand loyalty through real-time customer feedback. Customer Feedback is the Key. Action and Automate Customer Feedback. We’ve seen the value of customer advocacy and how customer feedback contributes to customer advocacy.

Customer advocacy 60

Customer advocacy Feedback Transportation Surveys 60

AWS Machine Learning

MARCH 31, 2023

In this post, we share how the Kentucky Transportation Cabinet’s (KYTC) Department of Vehicle Regulations (DVR) reduced call hold time and improved customer experience with self-service virtual agents using Amazon Connect and Amazon Lex. Integrated user feedback and monitoring provide visibility into customer queries, concerns, and sentiment.

Virtual Agent 99

Virtual Agent Self service Transportation Customer Experience 99

VirtualPBX

MAY 25, 2022

It’s no secret that ride-sharing services like Uber and Lyft have taken over vehicle transportation services. Text a confirmation receipt of payment Request feedback with a text survey. Since 2014, the value of taxi medallions has dropped by a staggering 80%. The reality is that clients’ expectations for communication have changed.

Transportation 98

Transportation Surveys Feedback Sales 98

GetFeedback

FEBRUARY 12, 2019

Collect real-time, quality feedback from on-the-go customers. GetFeedback’s SMS survey solution, SMS Invitations, has three elements that drive quality feedback and improve the customer experience: Automation: Survey invitations are automatically sent to customers after an interaction to prompt real-time feedback while it’s top-of-mind.

Transportation 94

Transportation Surveys Feedback CRM 94

ViiBE Blog

AUGUST 25, 2021

Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Consequently, detractors are unsatisfied customers who may potentially damage the company’s name, brand image, and future growth through spreading bad feedback. ViiBE Blog. How can you measure customer satisfaction? CRM , Customer experience. Natalia Barszcz.

Automotive 98

Automotive Brand ambassadors Transportation Construction 98

AWS Machine Learning

APRIL 22, 2024

While ESG remains a key aspect of sustainability, tapping into industry-specific expertise across sectors such as energy , supply chain , and manufacturing, transportation, or agriculture can uncover diverse generative AI for sustainability use cases tailored to your business’s applications.

Best practices 138

Best practices Benchmark Transportation Engineering 138

PeopleMetrics

JULY 9, 2014

My only mode of transportation. “We really appreciate and value customer feedback.” The feeling that I had for the remainder of the weekend was indescribable. I felt unsafe, violated, angry. Getting robbed was bad. What they took was worse. My nice little single-speed road bike. You know what they said?

Customer Experience 116

Customer Experience Transportation Advertising Customer centricity 116

AWS Machine Learning

JULY 3, 2024

This is accomplished through an automated revision functionality, which allows the user to interact and send instructions and comments directly to the LLM via an interactive feedback loop. In both cases, the revised version and the feedback are appended to a new prompt and sent to the LLM for processing.

Healthcare 131

Healthcare APIs Finance Feedback 131

CSM Magazine

SEPTEMBER 16, 2022

The sample included 20 from the technology sector, 18 from medical and health, 15 from financial services, 13 from transportation and services, 11 from retailing and the remainder from a variety of other sectors. The effectiveness of the CSR campaign should be evaluated using rigorous measures to be able to improve future communication plans.

Transportation 98

Transportation Marketing Technology Accountability 98

GetFeedback

AUGUST 7, 2019

With GetFeedback, you can capture real-time customer feedback and deliver better onsite service experiences. Surveys can be distributed across any channel, like email or SMS , immediately after a work order is closed so your feedback program is instant and automated. How does GetFeedback for Field Service Lightning work?

Transportation 68

Transportation Telecommunications Surveys Feedback 68

AWS Machine Learning

NOVEMBER 14, 2024

You can leave feedback in the comments section. Finally, we discussed key design considerations for building the centralized use case and model governance functions to extend the native SageMaker capabilities. We encourage you to try this model-sharing feature along with centralizing your use case and model governance functions.

Government 101

Government Management APIs Accountability 101

SharpenCX

FEBRUARY 12, 2020

Lyft built their company around a single mission: to “improve people’s lives with the world’s best transportation.” She told Fast Company , “Lyft’s mission is to improve people’s lives by providing the world’s best transportation. They ask for feedback thoughtfully. Here’s what we love about Lyft.

Customer Experience 84

Customer Experience Transportation Contact Center Coaching 84

Russel Lolacher

DECEMBER 20, 2021

A lot goes into providing social customer care during an emergency event considered a “once-in-2000 year flood” As the team leading public engagement and digital communication for BC’s provincial transportation, it’s done with a process that prioritizes intentional effort, accessibility and empathy. Why It Works.

Customer Care 59

Customer Care Transportation Government Construction 59

AskNicely

OCTOBER 8, 2018

Yet we all want the same thing from TriMet (the company whose buses, trains and streetcars are only part of what they offer in transportation): A safe commute to and from where ever we are going. They survey their riders – frequent and occasional- and ask for feedback. 306,532 Weekly Riders to Please. AskNicely can help.

Transportation 30

Transportation Customer Experience Customer advocacy Feedback 30

Clarabridge

OCTOBER 23, 2015

Moreover, travel and hospitality brands can leverage the huge pool of customer feedback to further optimize their service and offering. Transportation & Logistics. Similar to travel and hospitality brands, transportation companies deal with unhappy travellers on the go. train or bus timetables, shipping information, etc.)

Transportation 64

Transportation Customer Service Banking Finance 64

AWS Machine Learning

NOVEMBER 2, 2023

When students provide answers, the solution provides real-time assessments and offers personalized feedback and guidance for students to improve their answers. For our example, a teacher inputs the Kids and Bicycle Safety guidelines from the United States Department of Transportation. The following is the generated image output.

APIs 130

APIs Education Transportation Accountability 130

TechSee

FEBRUARY 21, 2022

AI-powered algorithms can be used to plan transport routes or delivery schedules, dispatch the best technician for the job, or identify required changes in infrastructure. Companies must tap into the right data sources, select the most suitable processes, and develop comprehensive feedback loops to help optimize the AI learning process.

Automotive 109

Automotive Transportation Telecommunications Self service 109

CSM Magazine

NOVEMBER 3, 2020

In a highly competitive marketplace, where exceptional customer service is essential, Get Living has added a unique feedback functionality to Evie, its immersive in-home tenant bot. Take Get Living, the pioneering UK property management company that serves residents of London and Manchester’s most fashionable neighbourhoods.

Customer Service 105

Customer Service Automotive Transportation Big data 105

Nicereply

MAY 14, 2020

Consumers now want to know how products are manufactured, transported, and sold. Capture and implement customer feedback. By using a survey and distribution platform , your organization can solicit real-time feedback from your customers, and can even measure your customer satisfaction (CSAT) score. Conclusion.

Transportation 92

Transportation Sales Feedback Marketing 92

Integrity Solutions

JULY 22, 2021

Historically, a coach was a horse-drawn carriage that transported important people from where they were to where they wanted to be. For example: You may have high Values, but see coaching as only providing corrective feedback. We often associate “coach” with a sports analogy. Isn’t that what you want to do when coaching?

Coaching 103

Coaching Personalization Sales Transportation 103

AWS Machine Learning

AUGUST 30, 2023

For example, see how Kentucky Transportation Cabinet reduced call hold time and improved customer experience with self-service virtual agents using Amazon Connect and Amazon Lex. Windrich is a Solutions Architect at AWS who works with customers in industries such as finance and transport, to help accelerate their cloud adoption journey.

Self service 130

Self service APIs Transportation Contact Center 130

CSM Magazine

AUGUST 22, 2024

The dominance of the transport and travel industry in the rankings is attributed to the personalized experiences offered by brands in response to consumer preferences.

Customer Service 52

Customer Service Airlines Transportation Surveys 52

CSM Magazine

AUGUST 22, 2024

The dominance of the transport and travel industry in the rankings is attributed to the personalized experiences offered by brands in response to consumer preferences.

Surveys 52

Surveys Airlines Customer Service Transportation 52

Russel Lolacher

APRIL 5, 2021

Time flies, and my decade in the public service at the BC Ministry of Transportation and Infrastructure has certainly attested to that. Understand that your audience is interested in your subject matter and really want to talk to you about it, whether it’s their opinion, their feedback, their research, etc.

Customer Care 98

Customer Care Government Transportation Employee engagement 98

JivoChat

JUNE 28, 2023

Virtual reality (VR) simulations, augmented reality (AR) applications, and interactive multimedia presentations transport students to different periods and far-off lands, bringing abstract concepts to life. Education technology offers numerous tools and technologies that transform learning into a captivating experience.

Education 75

Education Technology Transportation Feedback 75

The Center for Client Retention

AUGUST 21, 2017

Essentially, it is a software company providing a service: an efficient and user-friendly way of transporting passengers from one place to another in an automobile. I used to think Uber would eventually become generic for car transportation as Kleenex is for tissues and Xeroxing is for copying. Uber was founded in 2009.

Transportation 59

Transportation Personalization Marketing Feedback 59

Inbenta

NOVEMBER 3, 2022

Collect patients’ data and feedback. When using a healthcare chatbot, a patient is providing critical information and feedback to the healthcare business. The feedback can help clinics improve their services and improve the experience for current and future patients.

Healthcare 96

Healthcare Chatbots Morale Transportation 96

CSM Magazine

DECEMBER 18, 2023

Customers concerned about sustainability might assume that reducing transportation altogether is the right move. However, with some research on sustainability for commercial transportation , you may find that greenhouse gas emissions and operating costs can be lowered while still keeping your fleet moving.

Transportation 52

Transportation Feedback Customer Service 52

SharpenCX

FEBRUARY 12, 2020

Lyft built their company around a single mission: to “improve people’s lives with the world’s best transportation.” She told Fast Company , “Lyft’s mission is to improve people’s lives by providing the world’s best transportation. They ask for feedback thoughtfully. Here’s what we love about Lyft.

Customer Experience 67

Customer Experience Transportation Contact Center Coaching 67

AWS Machine Learning

MARCH 28, 2024

A number of techniques are typically used to improve the accuracy and performance of an LLM’s output, such as fine-tuning with parameter efficient fine-tuning (PEFT) , reinforcement learning from human feedback (RLHF) , and performing knowledge distillation.

Telecommunications 135

Telecommunications Transportation Healthcare Accountability 135

CSM Magazine

OCTOBER 19, 2023

They use Natural Language Processing (NLP) tools to sift through customer feedback, turning qualitative data into actionable insights. On one hand, their transport team Account Managers work closely with transport companies to ensure clear meeting times and instructions are provided before travel.

Transportation 52

Transportation Customer Experience industry standards Analytics 52

CSM Magazine

SEPTEMBER 23, 2021

In addition, high competition in the market forces retailers to constantly take care of customer loyalty: improving mobile applications and ensuring flawless site operation, supporting chatbots to collect feedback, creating personalized loyalty programs, and conducting business analytics. For example, on the cargo transportation exchange.

Technology 52

Technology Transportation Healthcare Education 52

Playvox

AUGUST 30, 2022

Agents cite a variety of reasons for preferring remote work, but by far the most popular reason cited is saving money: 91% say they appreciate not paying for transportation, eating meals out, or buying suitable office attire. They also shared other positive feedback: “They clearly lay out expectations for work.” Lindsey J.,

Contact Center 84

Contact Center Transportation Management Feedback 84