Expectations vs. Reality: What Can an AI Assistant Really Do?

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Today’s AI assistants are nothing like first-generation voicebots and chatbots that left most users frustrated and unwilling to interact with any kind of bot again.

In this webinar, we’ll explore the latest capabilities of AI assistants—just how well do they understand user intent and execute tasks? Let’s put AI assistants to the test by engaging them in a live conversation and see how they perform under different use cases.

You’ll learn:

The latest in self-service deployments over voice & chat through live demonstrations
How to modernize the self-service experience with an AI virtual agent that resolves issues conversationally
What use cases are ideal for automation -- and what’s difficult for most virtual agents to get right
What's next in conversational AI that will push industries further than they've ever gone

November 9th, 2021 at 11:00 am PDT, 2:00 pm EDT, 7:00 pm GMT

Brought to you by:

Brian Morin, Helena Chen, and David Parsons from SmartAction

Brian Morin

Brian is the head of marketing for SmartAction where their obsession with creating frictionless customer experiences with conversational AI has led to its standing as the top-rated Virtual Customer Assistant solution on Gartner Peer Insight and distinction as “The Leader in AI-Enhanced Self-Service” by Frost & Sullivan.

Helena Chen

Helena Chen has more than 10 years of B2B marketing experience specializing in the creation and execution of go-to-market strategies, positioning, and messaging. As Director of Product Marketing at SmartAction, she brings industry expertise in conversational AI and a passion for connecting customers with transformative technology.

David Parsons

As a solutions engineer at SmartAction, David creates and optimizes conversational AI applications for leading brands. David combines his engineering background with five+ years of experience in client-facing roles to deliver unique solutions that make life less hard.

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