How to Build an AI-Powered Contact Center as a Service Platform

Trusted by over 750 customers in banking, healthcare, and commerce, the LinkLive Contact Center Platform empowers businesses to deliver trusted digital customer service experiences through a broad range of channels including voice, video, chat, secure email, and more.

At LinkLive, we have a security-first mindset and a purpose-built approach to providing excellent CCaaS solutions. We believe in the power of AI to automate self-service when appropriate and to drive more meaningful engagement through advanced performance solutions such as workforce management and reporting. Since LinkLive's founding in 2003, security has been at the core of our DNA; from our policies and processes to our infrastructure and architecture.

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How to Build an AI-Powered Contact Center as a Service Platform

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