Are you still manually reviewing calls? 🤔 It's time for a change!
The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!
Join this webinar to discover how automation can streamline your quality assurance (QA) procedures and empower you to proactively coach agents and elevate the customer experience with data-driven insights.
By attending this exclusive session, you'll walk away with strategies to:
- Save time, money, and resources by moving beyond manual reviews 🌐
- Seize every coaching opportunity with targeted insights 🎯
- Retain valuable customers with enhanced service quality 📈
Don't miss this event! Secure your spot now and embrace the future of call center efficiency and innovation!
📆 June 26th, 2024 at 11:00am PDT, 2:00pm EDT, 7:00pm BST
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